Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,194 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 293 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 113 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 207 reviews)); "Low salary and old technology" ((in 160 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

3.0

May 29, 2017

The Logistics Company

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

This company can provide you with great international experience There are many oppportunities for proffessional growth Great trainning courses

Cons

Deficiencies in organizational structure HR Processes are not clear High turn over High workload, specially during peak season

4.0

May 11, 2017

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

sports, it is a great global company to work with

Cons

long hours, hectic shedules

5.0

May 4, 2017

Love my company and proud to work there

Team lead

Recommend

CEO approval

Business Outlook

Pros

My company is a great place to work i love our culture and our environment i love that you can have a second family in your work i love to go there every day

Cons

I can't say cons because i love this place and the atmosphere plus the amazing people the only thing that i m not happy in my department because i don't have a future to grow and i feel that i need to learn something new and to develop myself

Viewing 3838 - 3840 of 4,106 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The Logistics Company

Customer Service Representative

Love my company and proud to work there

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Jobs at DHL Express