Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,194 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 285 reviews)); "great international environment and people" ((in 175 reviews)); "The culture and the people we work with are great" ((in 173 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 106 reviews)); "The colleagues are nice and help you integrate quickly." ((in 106 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 197 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Not at all all boss and managers are good" ((in 71 reviews)); "Underpaid with multiple extended working hours" ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

70% would recommend to a friend

(4,106 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Feb 26, 2017

Global IT Head of Domain

Global it head of domain

Recommend

CEO approval

Business Outlook

Pros

1. An IT Strategist for the whole of DHL Global 2. A decision maker and holds the budget 3. Work with leading technology companies such as IBM, HP, Dell, Infosys, Oracle to seek the future IT

Cons

1. Long working hour because stakeholders are in multiple time zones

3.0

Feb 23, 2017

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

insight into busy logistics operations that will develope your existings skills and shape new skills. Perfect entry positio into logistics.

Cons

managment is very ruthless in their approach and do not value the opinions of the employees.

1.0

Feb 22, 2017

Terrible company

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

I failed to find any pros to this company

Cons

When working here I 2as told to make my way to eastern avenue which I walked to tooknow about an hour to tjenny sit in a van to listen to my name being called of register if your name wasn't called then you was told to go home 2ith no offer of a lift back 3 days on a row a walked an hour to get to the van a be told I 2asnt needed I think that is completely out of order and when you finally get a shift given to you the majority of the staff play games where they purposely try to break the fragile boxes.

Viewing 3862 - 3864 of 4,106 Reviews

Top companies for "Compensation and Benefits" near you

UPS

3.8★Compensation & Benefits

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DB Schenker

3.5★Compensation & Benefits

Jobs at DHL Express

USPS Delivery Contractor - White Lake, WI

White Lake, WI

View job

USPS Delivery Contractor - Tonopah, AZ

Tonopah, AZ

View job

USPS Delivery Contractor - Deltaville, VA

Deltaville, VA

View job

USPS Delivery Contractor - Sykesville, MD

Sykesville, MD

View job

USPS Delivery Contractor - New Iberia, LA

New Iberia, LA

View job

DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Global IT Head of Domain

Analyst

Terrible company

Top companies for "Compensation and Benefits" near you

Jobs at DHL Express