Does DHL Global Forwarding, Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Global Forwarding, Freight employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Global Forwarding, Freight. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at DHL Global Forwarding, Freight?

74% of DHL Global Forwarding, Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Global Forwarding, Freight 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Global Forwarding, Freight?

Senior Process Associate (43) , Internship (41) , Intern (37) , Process Associate (34) , Manager (27) , Air Export Agent (23) , Customer Service (23) , Operations Manager (23) , Senior Associate (23) , Specialist (23) , Assistant Manager (21) , Customer Service Representative (21) , Entry Processor (20) , Team Leader (20) , Estagiário (19)

What are the pros of working at DHL Global Forwarding, Freight according to real employee reviews?

"Company provides good benefits that are not offered in other companies such as pre" ((in 142 reviews)); "Great company.Good people to work with.A lot of company growth in the future." ((in 106 reviews)); "Provides good Work life balance" ((in 65 reviews)); "Good work palace and culture" ((in 63 reviews)); "Good and friendly colleagues." ((in 62 reviews))

What are the cons of working at DHL Global Forwarding, Freight according to real employee reviews?

"poor management and lack of lidership at management level" ((in 112 reviews)); "Low Salary and usually understaffed" ((in 97 reviews)); "Low Pay and too many directions from the global and regional team" ((in 59 reviews)); "Far too many managers and backroom jobs but not enough staff on the operational side which is the core of the business." ((in 31 reviews)); "You are surrounded by homophobic and racially insensitive upper management and supervisors." ((in 16 reviews))

What are employees saying about DHL Global Forwarding, Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Global Forwarding, Freight layoffs and their outlook for job security at DHL Global Forwarding, Freight in 2026.

What are the top reviewed DHL Global Forwarding, Freight locations?

Chicago , Columbia , Miami , West Columbia , Newark , New York , Atlanta , Dallas , Houston , Phoenix , Seattle , Franklin Park , Sterling , Tempe , Hebron , Humble , College Park , Peoria , Los Angeles , Renton , Plantation , Port Huron , Erlanger , El Paso , San Diego , Charleston , North Charleston , Charlotte , Redondo Beach , Boston

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DHL Global Forwarding, Freight

Part of DHL

DHL Global Forwarding, Freight reviews

3.8

74% would recommend to a friend

(2,092 total reviews)

Tim Scharwath

82% approve of CEO

64% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.4

Senior management

DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 14, 2026

Heartless, cruel management

Freight specialist

Recommend

CEO approval

Business Outlook

Pros

Not a single one comes to mind

Cons

I don't think there is enough words for how absolutely horrid the management is in Detroit. They do not care about you as a person. They smile in your face then break your morale, the very little we have left. They tell you to come to them when you need help or with any questions then make you feel like a burden for asking them a question. Literally, verbally exasperated when replying or they will belittle you for not knowing something. They drone on and on about being a team then destroy the morale. They also love to tell you how "transparent" they are then conveniently forget to inform you of changes that affect your life and schedule.

3.0

Mar 11, 2026

Good Company But Not a Good Option in Central America

Facility coordinator

Recommend

CEO approval

Business Outlook

Pros

Great Life Work Balance and wellbeing programs.

Cons

Low pay and not well managed at least in Honduras. Continuous downsizing and excess use of third-party professionals hired to manage core and non-core administrative functions.

2.0

Mar 6, 2026

Lack of communication and elitist mentality

Sales

Recommend

CEO approval

Business Outlook

Pros

The good people on the ground that grind everyday

Cons

New Management. Executives calling people in meeting names and being disrespectful. Contrary to what they say are core values - “Respect and Results”. They really don’t care about Employee Opinion Surveys. They’ve been told to just focus on results and forget about negative impact.

Viewing 28 - 30 of 2,092 Reviews

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Ratings by demographic groups

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Heartless, cruel management

Good Company But Not a Good Option in Central America

Lack of communication and elitist mentality

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