DHL reviews

3.7

72% would recommend to a friend

(3,355 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.7 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Feb 5, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Good team, bonuses are received, 13/14th salary etc.

Cons

Pays lower than actually needed for the job

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DHL Response
1y
Dear colleague, Thank you so much for your kind words: “Good team and bonuses recieved”. It is very satisfying, and we take great pride in these words. We encourage our employees to share their reasoned comments on salary or other topics with their local HR team. With direct, open, and honest communication, we can make sustainable changes. Best wishes to Cologne. Your Deutsche Post and DHL Team
3.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people (mostly) Opportunities Some good initiatives Charitable foundation

Cons

Not all sites as good as others - I'm at my third site and loved the first two but most recent site looks beautiful and is well equipped but has an awful culture - I've seen people from previous sites I thought were confident and bulletproof leave through mental health and I have felt personally negative effects. I should stress though that this is NOT all sites and I returned to DHL based on my previous good experiences with them. Pay low where they can - better pay on some customer sites where they need to compete with the pay of the customer to stop employees defecting Tight with tech - hard to do jobs efficiently and can make you feel undervalued Awful payroll - had major issues with pay at more than one site

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DHL Response
1y
Dear colleague, Thank you for your review and the insights you shared with us and others on Glassdoor. We are happy to read you are pleased with the great colleagues, opportunities, initiatives, and charitable foundation. We appreciate your honest feedback about the different experiences per site, tight with tech and the management. A good working atmosphere and colleagues who treat each other fairly contribute to a harmonious working day. As a company, we would like to promote this in the best possible way. We are working intensively on these topics to increase employee satisfaction. Nevertheless, thank you for all your hard work and effort while working with us - we sincerely appreciate it. Best wishes, Your DHL Team
3.0
Feb 1, 2025

not bad

Recommend
CEO approval
Business Outlook

Pros

work in good environment nice colleague's

Cons

-sometimes you have to handle a lot of heavy parcel's

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DHL Response
1y
Dear colleague, Thank you for sharing your experience! We're glad you enjoy the work environment and have great colleagues around you. Teamwork is a big part of what makes DHL Group a great workplace. We understand that handling heavy parcels can be challenging, and we strive to improve working conditions to make tasks as manageable as possible. Your feedback is valuable, and we appreciate your hard work and dedication. If you ever have any suggestions on how we can enhance the experience, feel free to share them with your manager or HR Team. Thanks for being part of the team! Your Deutsche Post and DHL Team
Viewing 313 - 315 of 3,355 Reviews

Glassdoor has 6,469 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.