DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 8, 2026

DHL ITS review

Recommend
CEO approval
Business Outlook

Pros

Employee centric Great place to work Better place to work with peers across globe Respect and trust from day 1

Cons

Advanced tech stacks to be used in some of the projects. Project scope to be defined appropriately. Support from management to be improved

avatar
DHL Response
2mo
Dear colleague, Thank you for your feedback and for the high ratings! We aim to be a Great Place to Work and to be an Employer of Choice, and it seems we've reached this goal with you. In a few areas, you have signaled that you see further potential for optimization. Since we do everything we can to get a little better every day, we will do everything we can to achieve 100% in that too. Wishing you continued success. Thank you for being part of DHL. Best regards, Your DHL Team
4.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

*Job stability compared to many other IT organizations *Good work-life balance and employee-friendly policies

Cons

*Growth and promotion can be slow in some cases *Work can become repetitive in support roles *Limited exposure to new technologies in certain projects *Dependency on project requirements for learning opportunities *Sometimes high pressure during production issues or incidents

avatar
DHL Response
2mo
Dear colleague, Thank you for sharing such a thoughtful review of your time as a DevOps Analyst in Chennai. We’re glad to read that you’ve experienced DHL as a stable workplace with a healthy work life balance. We appreciate your honest feedback regarding growth and promotion timelines. At DHL Group, we invest in our employees through role-specific training, certifications, and talent programs designed to support long-term career development. We encourage you to have ongoing conversations with your manager to explore available development opportunities. Your growth is important to us. We also understand your concerns about the repetitive nature of some support roles. While certain operational responsibilities are designed to be routine, we are continuously seeking ways to make the work more engaging and balanced. Moreover, we are committed to optimizing our technologies and internal processes. If you are willing to share more details about your experiences or suggestions for improvement, we would greatly appreciate your feedback. Please feel free to reach out to your manager or HR team. Thank you for being part of our journey. We wish you continued growth and success in the future. Your DHL Team
2.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The team works hard to make things better, benefits are good. Flexibility was good.

Cons

Recently a message from corporate made employees feel betrayed and went against everything that the company has been promoting for the last 5 years, work like balance , sustainability, a new way of working, cost savings, etc.

avatar
DHL Response
2mo
Dear colleague, Thanks for taking the time to share your feedback and for being with DHL for more than 5 years. We really appreciate that. We’re glad you value the team, the benefits, and the flexibility that have existed over the past few years. We also hear and understand the frustration around the recent message on mobile work. For many colleagues, flexibility has become part of daily life since the pandemic, and change can understandably feel disappointing or even conflicting with what we’ve promoted before. The intention behind the update isn’t to step away from work-life balance or trust, but to strengthen collaboration, connection, and development by spending more time together in person. Something we believe makes a real difference in how we work and grow at Express. That said, we know one size doesn’t fit all, which is why individual situations can still be discussed with managers. We truly value open dialogue and encourage continued conversations as we move toward this transition together. Thanks again for your honesty. Feedback like this matters and helps shape our future direction. All the best to Plantation. Your DHL Team
Viewing 34 - 36 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.