DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 20, 2022
Recommend
CEO approval
Business Outlook

Pros

salary and benefits, fast hiring process

Cons

fired me after 35 days for me not knowing advanced Excel even thought that was nowhere on the job description. It was a whole bait and switch. Then had the audacity to insinuate I lied on my application and on the interview. My role was in logistics and trade compliance. I am one semester away form my MS in Data analytics. I made it clear that I did not want a data analytics role. Be careful of this company

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DHL Response
3y
Hello, Thank you for taking the time to share your experience as a Logistics Analytics with us and others on Glassdoor. We regret that during the recruitment process the requirements were not established clearly in your case. We aim to have a transparent and open recruitment process for all our vacancies across the company. Applicants can always reach out to the responsible recruiters to raise questions and clarify any potential doubt regarding the role they are interested in. We can assure you that this is an isolated incident and we will take the necessary measures to ensure that the roles we offer through the job postings are clear enough and we avoid these negative experiences in the future. We appreciate your recognition on the compensation and benefits area, we believe that fair remuneration packages make our employees feel valued and fairly treated. Wishing you all the best in your future career steps, Your DHL Team
1.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

If you love making cold-calls all day then this is the job for you!

Cons

Upon hire they tell you are working in logistics but you end up cold-calling carriers to take vehicles. They took away paid holidays of Christmas, New Year's, Memorial Day, Fourth of July etc. You now have to submit PTO to take these days off. And this means they could reject it. Employees were supposed to be give the Mondays after Christmas and New Years off but the client dictated that DHL could not give them day off. No business reason for this. Most carriers had taken the week off. Other employees could work from home due to Covid but Cox team could not based on non-health reasons. I was at home recovering from Covid and they required me to call in EVERY day to let them know if I was going to work from home.

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DHL Response
4y
Hello, We have carefully read your detailed feedback. We are very sorry that you are not 100% satisfied with DHL. We expect our managers to serve as role models for employees across the Group, motivating them and demonstrating how their work helps the company achieve its goals. The promotion of this management style is a recurring theme in all development initiatives. We take your concerns about working during this global health crisis very seriously. We want to assure you that the health of our employees and our customers is always our top priority. We are also aware that our worldwide network plays an important role in this time, whether it is by shipping emergency medical equipment or delivering important products to individuals. If possible, our employees work from home to minimize the risk of infection in office buildings and on the way to work. We also encourage flexible working hours adapted to different roles. Our employees are free to join or not to join a union or employee representation body of their choice, free from threat or intimidation. We recognize and respect the right to bargain collectively under applicable law. We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and your patience. Your DHL Team
5.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I love my job, every days a challenge

Cons

Some days are hard and others don’t work as hard

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DHL Response
4y
Hello, Wow! Thank you a lot for your excellent 5-star review! It's great to see that you have loved your time with DHL and would recommend us to others as well. This is what we want to be: an Employer of Choice and a Great Place to Work for everyone! Please check out recently updated career website for the newest vacancies in your area: https://careers.dhl.com/global/en All the best to you and your loved ones, Your Employer Branding Team
Viewing 34 - 36 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.