DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Dedicated, long-term employees who still come to work every day and do their best, even without sound direction or support from above. The benefits have been fair, as are the severance packages.

Cons

Constant changes in direction. Penny-wise, pound-foolish financial decisions. Bonus driven Sr. Managers. Incomprehensible and ever-changing IT strategy. The dysfunction starts at the Corporate level in Bonn, with one poorly conceived and implemented program after another introduced almost end to end since the purchase of DHL and Airborne by DPWN, with few signs of learning from mistakes of the past.

1.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

There is nothing good to say.

Cons

Senior Management doesn't have a clue. They only want "yes" people to tell them everything is great. If you say there are ways to improve things, you are not a team player because you think there is something wrong.

2.0
Jul 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It's in a turn around situation. Therefore if one is interested in the risks asociated with a financially distressed company, there are a lot of opportunities to contribute. If the company can make a turn around in the US, the parent company, DPWN based in Bonn, Germany will provide a vast global network for a thriving business in the future.

Cons

People and functions tend to work in silos. Collaboration is difficult to achieve. DHL grew through acquisition and the integration of very diverse cultures has been very difficult to achieve. Additionally, there has been historical tension with the organized workforce. The new leadership of the company is somewhat mercurial. There actions are dificult to understand and accept at times.

Viewing 4 - 6 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.