DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot of the people are very nice and it's not a very hard job

Cons

Different hours every night And management doesn't do anything about people who drink on the job or anything else wrong for that matter. so you get stuck with quite a few people who just don't do there job.

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DHL Response
2y
Dear colleague, We are concerned to read your review regarding certain behavior at the workplace. At DHL, we have strict policies against any form of misconduct, including drinking during work hours. We take these matters seriously, and we have procedures in place to address such issues promptly. Your feedback is crucial in maintaining a safe and conducive work environment. We encourage you to reach out to your local HR representative immediately to report any incidents or concerns you witness. Rest assured, we are committed to fostering a workplace where everyone feels respected, and we will take appropriate actions to address the issues you've raised. Thank you for bringing this to our attention; we are dedicated to ensuring a positive and compliant workplace for all our employees. Best regards, Your DHL Team
4.0
Feb 20, 2024

Supply planner = no life

Recommend
CEO approval
Business Outlook

Pros

It’s a pretty laid back office environment

Cons

You work all the time

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DHL Response
2y
Hello, Thank you for your review and for sharing your experience working as a Supply Planner. We are glad to read that you found the working environment relaxed. We can imagine that being a planner can be a challenging and demanding position. We strive to create a work environment that promotes a healthy work-life balance for our employees. We encourage open communication between team members and team leaders to address workload concerns and ensure a healthy work-life balance. Your feedback has been carefully noted, and we'll take it into account as we work towards enhancing our overall organization and problem-solving approaches. We value your input and appreciate your contribution during your time with us. We wish you all the best in your future endeavors. Your DHL Team
1.0
Jan 20, 2024

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are okay being uncomfortable this is great place!

Cons

Management will harass you and it will affect how you work and they will start to create their own version of the truth, and HR supports them to avoid legal issues. Then they will do a reorg. while simultaneously creating a hostile work environment for the employee. Alot of employees are discouraged/jaded. Dont work here

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DHL Response
2y
Dear colleague, We are deeply sorry to hear about your distressing experience at DHL. Your well-being is our utmost priority, and it is disheartening to learn that you have felt uncomfortable and unsupported. We want to express our sincere apologies for any negative impact on your work environment. We are genuinely disappointed that our existing procedures did not resolve the issues you faced. Please be assured that we take your concerns seriously, and we are committed to conducting a thorough investigation. Steps will be taken to ensure that such situations do not recur. It is regrettable that you feel HR cannot be trusted; please rest assured that we value trust and transparency. Your feedback is essential for us to improve, and we appreciate your openness. Thank you for your candidness, and we are determined to address these issues promptly. Your DHL Team
Viewing 73 - 75 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.