DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Leaving the warehouse after your loaded up and being by your self away fro DHLthe rest of the day

Cons

They hire you as a driver and when you get there you end up having to be a line worker also and sort all your own packages and scan them all and then load them. They don’t give hardly any instructions just throw you a scanner and say have At it and then when you mess up then they tell you what you did wrong when you’re in trouble for it. Pretty much zero training and not to mention good luck trying to get your paycheck from them. And the warehouse employees are all acting a fool singing and dancing the place is a circus.

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DHL Response
3y
Hello, Thank you for your honest feedback about your experiences with DHL. We understand your frustrations with the lack of training and delayed payments. We take your feedback seriously and have considered it for our future operations. We will make sure that everyone will receive proper training and clear instructions before beginning their duties so that no one is confused about their tasks. Additionally, we are committed to delivering prompt and on-time payments, so you can rest assured knowing that you will get your paycheck when you deserve it. Thank you again for speaking up and allowing us to improve our processes. Many warm greetings to you and your family. Your DHL Team
2.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Plenty of O/T (if that’s your thing)

Cons

Not equal amongst all departments Extreme favoritism To DHL, you’re just another number on the paper because they truly don’t care for your work/life balance

2.0
Aug 10, 2022

Good Company, Horrible People.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve learned a lot at this job that helped position me for an Elevated Opportunity at a different company.

Cons

When being trained the trainers complain about their training experiences. I’ve been told “I had to learn everything on my own” and “It’s Not My Job To Train you, Just Watch me”

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DHL Response
3y
Dear colleague, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued with us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Palmetto. The way you have been treated influences how you manage your emotions. Our business success depends above all on the commitment and know-how of our employees. Management must be encouraged to reduce feelings of dehumanization within the organization. That is a concern to us and something we will investigate. We recommend that you discuss with your HR colleagues the topics you believe can be optimized to contribute to a better working environment and well-being. Topics must be discussed before optimization can begin. Your team spirit and dedication have helped put us where we are today: strong enough to face the future together. Stay safe, and let us know how we can help if you need support. A warm greeting to Palmetto! Your DHL Team
Viewing 97 - 99 of 3,351 Reviews

Glassdoor has 6,464 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.