DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 27, 2021

My time at DHL

Recommend
CEO approval
Business Outlook

Pros

Good pay Great benefits Team oriented culture

Cons

Regional management inefficient Poor process equipment reliability

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DHL Response
4y
Hello, Wow! Your 5-stars review is an honor to us. Your feedback and rating confirms that we are taking the necessary actions to keep our employees satisfied and this way taking us closer to being an Employer of Choice. You probably know this well: our leadership in the company is enabled to provide our teams and employees with a positive work environment that takes feedback and maintains an improvement oriented mindset. We encourage our workers at all levels to reach out to their supervisors to share their feedback directly. Only this way we will be able to become better every day. Thanks again for all your amazing work and feel free to re-join our Team by searching for job opportunities on our career's site: https://careers.dhl.com/ All the best, Your DHL Team
4.0
Aug 11, 2021

Good but no life

Recommend
CEO approval
Business Outlook

Pros

Good money, nice environment, pretty relaxing, a lot of schedules, nice HR, sometimes you can communicate with him

Cons

They think you don’t have an outside life, they give a lot of mandatory overtime, plus you’re shift is about 10 hrs or 12hrs and your overtime is 10 hrs

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DHL Response
4y
Hello, Thank you for taking the time to leave us a review here on Glassdoor - we sincerely appreciate it. It is nice to see that your overall outlook on the company is positive and that you would recommend us as an employer. We are working hard to be an Employer of Choice and a Great Place to Work and reviews like your fuel our motivation to continue down this path. We are sorry to hear that your experience of the work-life balance was largely negative. Here at DHL we are fully aware how instrumental a good work-life balance is for employee satisfaction and we are continuously finding ways to improve upon that. Of course, there will always be moments where we will need "all hands on deck" to pull through a seasonal peak, but this should be exemptions rather than the norm. Thank you for all your hard work and effort while working for us as a Forklift Operator in Vandalia. We wish you all the best in your future endeavors, Your Employer Branding Team
1.0
Jul 28, 2021

Very Poor Place to work.

Recommend
CEO approval
Business Outlook

Pros

Pay is ok. Not really anything. Poor place to work.

Cons

Too many hours. Management lies and manipulates workers. No real organization. Click or small group mentality. No room for advancement. Poor equipment. No real leadership.

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DHL Response
4y
Hello, Thank you for reviewing us. We are sorry to hear that you have found the management of our West Jefferson site to be so unsatisfactory. Here at DHL we are always looking to improve our management organization and the structure underlying it. As a global industry leader and forerunner in logistics, DHL firmly stands against manipulation and any kind of trickery towards its employees. We are continuously fostering a friendly environment with open communication that embraces constructive criticism and improvement suggestions. As for equipment at hand, any issues should be immediately reported to superiors. First and foremost the safety of our employees is very important, and hence the maintenance of equipment needs to be on a good level. Second, the efficiency should not suffer because of it. We thank you for having worked with us and wish you all the best in the future, Your Employer Branding Team
Viewing 115 - 117 of 3,351 Reviews

Glassdoor has 6,465 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.