DHL reviews

3.8

72% would recommend to a friend

(3,354 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 22, 2025

Let go last year

Recommend
CEO approval
Business Outlook

Pros

3 day on 3 day off schedule

Cons

Management expects employees to work their full schedule plus extra long shifts to make up for short staffing. Hard work often goes unnoticed, and leadership opportunities seem to go to favorites rather than those who consistently perform. It’s frustrating to be the one who carries the workload and still gets blamed for others’ mistakes. There also seems to be unprofessional behavior between some supervisors and crew members that affects the work environment.

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DHL Response
8mo
Hello, Thanks for taking the time to share your feedback. We are sorry to read about your experience, and we appreciate your honesty. It’s great to know that you enjoyed the 3-day on, 3-day off schedule, but it’s concerning to read about the issues with management and recognition. We truly value hard work and want to ensure that everyone feels appreciated for their contributions. Your points about favoritism and the need for professionalism between supervisors and crew members are really important. We want to create an environment where everyone feels supported and recognized for their efforts. We have a strong commitment to fair treatment and equal opportunities for all our employees. Any form of favoritism goes against our company values, and we have policies in place to prevent and address such behaviors. Our HR department plays a crucial role in ensuring that employees are treated with respect and dignity, and we encourage all team members to reach out to them whenever they encounter issues or concerns. We greatly appreciate your contributions to us and wish you the best in your future endeavors. Your Deutsche Post and DHL Team
4.0
Oct 20, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, pay, work life balance

Cons

None I’ve experienced so far

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DHL Response
8mo
Dear colleague, Thanks a lot for your compliments. It is very satisfying and cheerful to receive your review. We are very impressed by your fantastic review and pleased that you perceive us as a great company to work for. We are glad to read that you appreciate the benefits, the pay and the work-life balance. We take great pride in providing our employees with a supportive and enjoyable workplace culture. It's important to us that our employees feel valued and appreciated, and your feedback is a testament to our efforts. Thank you for your ongoing efforts and dedication to us. Best wishes, Your DHL Team
2.0
Oct 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay for daily driver

Cons

Will fire you if you touch your phone while driving they have 0 tolerance would not advise working for this company

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DHL Response
8mo
Hello, Thank you very much for taking the time to provide us with your feedback. We are glad you appreciated the pay. We are always committed to offering our employees competitive remuneration. Regarding your concern about our zero-tolerance policy on phone use while driving, safety is our top priority, and this policy is in place to protect both our drivers and the communities we serve. We understand this can feel strict, but it’s aligned with our commitment to road safety and compliance. Thank you for your time with us. We wish you all the best in your future roles. Kind regards, Your DHL Team
Viewing 181 - 183 of 3,354 Reviews

Glassdoor has 6,472 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.