DHL reviews

3.7

72% would recommend to a friend

(3,356 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.7 out of 5 stars, based on 3,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 12, 2024

Yes

Recommend
CEO approval
Business Outlook

Pros

Get a computer and desk

Cons

Tough manager Always changing SOP's

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DHL Response
1y
Dear colleague, Your feedback is greatly appreciated! We understand that there are areas and specific locations in which we have a greater chance to improve our people experience and we are interested in keep receiving the feedback from our colleagues to take the right approach towards improving. When managers communicate thoughtfully with team members rather than overseeing them from a distance, team members feel appreciated and valued. That feeling typically results in higher job satisfaction and increased loyalty. We are working on a regular basis to make our leaders aware of this and give them the resources needed for them to take good care of their teams. Finally, the ability to adapt and be resilient facing the never-ending changes impacting our business is reflected in the change of policies and processes. This, instead of being a flaw, should be considered a strength. We understand that changes are sometime difficult to process, but we are eager to give our employees all the support they need to navigate them and take advantage of a positive mindset towards change. Keep up the great work you are doing as a Logistics Coordinator. It is YOU who makes it possible that we are at the lead of the global logistics industry. Thank you! All the best, Your DHL Team
4.0
Aug 8, 2024

Kaiser

Recommend
CEO approval
Business Outlook

Pros

Great job I would recommend this job

Cons

I left I left because it was too far

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DHL Response
1y
Hello, Wow! Thanks a lot for your positive review! We were very impressed by your recommendation and the perfect scores you gave to the Comp & Benefits and the Career Opportunities aspects of your experience as an Office Manager. It is fantastic knowing you enjoyed your time to us and we are sorry the location of our site didn't work entirely for you. If you are in a position to rejoin us again, browse for opportunities in our careers portal: https://careers.dhl.com/global/en. Greetings, Your DHL Team
5.0
Aug 5, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Flexible hours during the week

Cons

No.n remote from home during weel

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DHL Response
1y
Hello, Thank you for your excellent rating. We are pleased that you perceive us positively on so many points and are thrilled to hear that you found our workplace balanced and enjoyable. Your kind words are a testament to the efforts of our entire team. We believe that a great work environment is built on the dedication and contributions of each and every employee. Your feedback inspires us to continue striving for excellence and finding ways to enhance our workplace. Thank you for being a part of our Big Yellow Family. If you are considering finding a new career opportunity visit https://careers.dhl.com/ and find your career match! Warm greetings, Your DHL Team
Viewing 271 - 273 of 3,356 Reviews

Glassdoor has 6,470 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.