DISH Customer Service Representative II/Retention reviews

2.8

31% would recommend to a friend

(142 total reviews)
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Charlie Ergen

77% approve of CEO

4% positive business outlook

Customer Service Representative II/Retention employees have rated DISH with 2.8 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Customer Service Representative II/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service Representative II/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

142 reviews
4.0
Feb 13, 2024

Almost Good

Recommend
CEO approval
Business Outlook

Pros

They try to foster a good work environment and provide competitive pay and benefits.

Cons

Dish is on a decline, and unfortunately, like most corporations, a fascist environment is definitely present here. If you express unpopular opinions, there will likely be punitive actions and retaliation.

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DISH Response
2y
Thank you for your feedback. As our organization is evolving to optimize how we work, your insights are valuable to us. We would like the opportunity to address some of these concerns, please reach out via Ask Barista or anonymously report via DARA. Thanks again for your feedback.
3.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Pay Provided Lunches 2 times a month Overtime

Cons

Site Manager were unhelpful and spent their time trying to justify their jobs

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DISH Response
2y
Thank you for this candid feedback. We appreciate your many contributions to DISH.
1.0
Jan 22, 2024

Run for the hills

Recommend
CEO approval
Business Outlook

Pros

Big commission pay checks, great management.

Cons

High turnover and burnout. Worse job ever

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DISH Response
2y
Thank you for sharing your feedback. We’re saddened to hear you would not recommend us. We appreciate you sharing your concerns so we can work to improve.
Viewing 28 - 30 of 142 Reviews

Glassdoor has 8,274 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.