Where to even begin. I should have got out a long time ago, but I stuck it out hoping things would get better. The owner Nissa is really super nice, but honestly she’s the only good thing about this company really. Sure they have good benefits, that are expensive. They don’t have separate sick time and vacation time, they only offer PTO so they expect you to use you PTO for everything so you can forget going on any kind of vacation if heaven forbid you get sick or have a family emergency. You have to put in time off requests 30 days in advance which is ridiculous, I didn’t even have to give that much notice working retail. They require you to basically pressure homeowners into getting estimates and scheduling so many in a day/week/month and if you can’t convince enough people to sign up then you get fired. They promise bonus when you get hired but that’s even a joke anymore. It’s just a pushy cutthroat environment and every man for himself. People steal each others leads all the time, they don’t care about you or your family. All they care about is making money any way they can. They promise growth and being able to move up in the company but it’s just a favorites game and if you’re a person who stands up for what you believe in and what is right and try to make positive changes then you will be escorted out of there very quickly. You have no real voice in this company. You aren’t allowed to tell homeowners basically anything over the phone other than it’s a free estimate, you have to leave everything, I mean everything up to the “specialist” which is just a sales guy in a fancy suit coming to your house to sell you an overpriced roof/siding/bath/windows for 4+ hours and not taking no for an answer. I had so many homeowners calling in complaining about the work we had done, or not finished, months or even years after we had sold them their product. They record every little thing now, all of your calls and monitor them very closely, they see when you get up from your desk or anything. You literally have to ask to use the restroom like in gradeschool. If your phone calls last longer than 5 minutes you get talked to about not having control of the conversation. When I first started I recommended them to everyone I knew. I quickly started to regret that and now am almost embarrassed to say I ever worked here. All the positive reviews are a joke because they bribe employees to write reviews on here. I hope Nissa can figure out a way to turn things around because she is great, but the company is being ran into the ground and they are losing a lot of good people because management just doesn’t care about the little man anymore, all they see are dollar signs. Keep looking, don’t ever work here.
