- At the time I was employed, there was rarely any discussion around diversity and inclusion. These types of initiatives are never mentioned or discussed by upper level management.
- This company utilizes John C Maxwell's leadership rhetoric in company leadership trainings and meetings. This content contains stories, anecdotes, and lessons related to Christianity. If you prefer leadership content and development that has no religious or spiritual basis, this may not be the company for you.
- As far as culture, there is a social hierarchy that exists within the company and sales is at the top with little accountability. Upper management is focused on growing sales and opening new locations. At the time I was employed, many departments received unbalanced workloads and struggle to support the business model of rapid growth.
- Constant turnover. As one would expect in door to door marketing and commission sales, however in my time at this company I watched many hired on into supervisor, management, director level, and C Suite positions, only to have them stay on board for less than 1-2 months.
- IT Support does not meet the demands of the business. Employees struggle with access issues and lack of technical support daily. In my experience, employees in the call center had to move computer parts from one station to another to try and piece together an operable workstation.
-Lack of closed loop feedback in customer service bleeds into other departments. Customers become angry and find ways to contact non customer facing departments to try and resolve their issues because they cant get anyone to pick up the phone.
-This company does not offer any paid bereavement. If you lose a family member during the pandemic, the time will remain unpaid or you're forced to use PTO.
