Is Dairy Queen a good company to work for?

Dairy Queen has an overall rating of 3.6 out of 5, based on over 7,194 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Dairy Queen to a friend and 46% have a positive outlook for the business. The best reviews about Dairy Queen have been left by employees working as Ice Cream Scooper , Store Manager and Ice Cream Server .

Does Dairy Queen pay their employees well?

According to anonymously submitted Glassdoor reviews, Dairy Queen employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dairy Queen. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Dairy Queen?

61% of Dairy Queen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dairy Queen 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Dairy Queen?

Cashier (857) , Crew Member (694) , Manager (257) , Shift Leader (212) , Assistant Manager (180) , Cook (164) , Sales Associate/Cashier (143) , General Manager (121) , Server (119) , Supervisor (116) , Shift Manager (111) , Shift Lead (88) , Crew Member/Grill Cook (81) , Customer Service (78) , Team Member (68)

What are the pros of working at Dairy Queen according to real employee reviews?

"The people were great and I think there was a good community at my location." ((in 360 reviews)); "flexible hours and schedule for work" ((in 317 reviews)); "my coworkers were great and the ice cream was great" ((in 282 reviews)); "ice cream is free and delicious" ((in 168 reviews)); "The best thing about it was the flexible schedule" ((in 153 reviews))

What are the cons of working at Dairy Queen according to real employee reviews?

"Poor management and typically short handed on staff." ((in 453 reviews)); "Managers were rude and unprofessional." ((in 180 reviews)); "No benefits (aside from 50% employee discount)" ((in 128 reviews)); "Minimum wage and part" ((in 69 reviews)); "I was treated as a manager, doing manager position work and barely making above minimum wage." ((in 63 reviews))

What are the top reviewed Dairy Queen locations?

Minneapolis , Chicago , New York , Columbus , Indianapolis , Houston , Virginia Beach , Dallas , San Antonio , Las Vegas , Saint Louis , Denver , Detroit , Omaha , Louisville , Pittsburgh , Phoenix , Austin , Tyler , Raleigh , Boston , Edina , Bloomington , Tucson , Cleveland , Portland , Jacksonville , Gilbert , Seattle , Atlanta

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Dairy Queen

Dairy Queen reviews

3.6

61% would recommend to a friend

(6,794 total reviews)

Troy Bader

73% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Dairy Queen has an employee rating of 3.6 out of 5 stars, based on 6,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dairy Queen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jun 27, 2026

Decent starter job but terrible pay and excruciating customers

Cashier

Recommend

CEO approval

Business Outlook

Pros

-Great coworkers -Decent food -Awesome desserts -Fairly easy to operate fryers and ice cream machinery -Teaches basic math and customer service skills easily transferable to other jobs

Cons

-Rude customers (creepy old men, smokers, demanding/excessive requests, etc) -Entitled regulars (were up at 6 AM daily banging on the doors to be let in and several looked down on employees for working in fast food) -Ice cream bags and drink boxes were a pain to carry -POS system was ok to operate but got complicated at times (would overcharge customers or be difficult to find certain items) -Drive Thru system (headset and speaker) were a pain to operate, especially when customers whispered or when it was raining -Strict and hard to manage Drive Thru time requirements (maximum of 3:30) -Two managers were fired for stealing…

3.0

Jun 26, 2026

Free meals offset by late hours

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

free meals everyday at work

Cons

late hours often until 1am

4.0

Jun 25, 2026

Easy, fun, but low pay

Shift lead

Recommend

CEO approval

Business Outlook

Pros

Coworkers, Easy to Learn, Flexible Scheduling

Cons

Bad morale among management, lack of resources, low pay

Viewing 19 - 21 of 6,794 Reviews

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Jobs at Dairy Queen

Front Counter Crew Member