Databricks reviews

There are many company priorities to focus on that are equally important. Very hard to narrow focus on specific ones especially as things shift and new priorities pop up. But this is expected of a pre IPO company.

It was great when I started at the company; after some time, they began removing tools that facilitated my work. For example, the tools used to get logs (90% of my job is debugging logs and finding issues) and the metrics used are just absurd (1-day resolution). Any person that had worked on support knows this KPI sucks. Besides this, the salaries in Costa Rica are not good; I have teammates with below 1800 dollars per month. In addition, the staff and "leads" are not helpful when we ask for help; the good thing is that we collaborate a lot in the CR office. In addition, in support, we do not have a limit on what is out of scope, so we see problems from AWS to customer codes.