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      Datadog

      Engaged Employer

      Datadog reviews

      4.0

      75% would recommend to a friend

      (1,617 total reviews)
      avatar

      Olivier Pomel

      91% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Datadog has an employee rating of 4.0 out of 5 stars, based on 1,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Datadog employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 1, 2022

      If you're not in Sales..... I wouldn't recommend

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      + great company name, good visibility on your resume + good benefits, ie. unlimited pto, fitness reimbursements + promotion opportunities, although only if you are in Sales (expect around 7 months) .... otherwise, your promotion is going to take more than twice as long (1.5 to up to 2 years even if you are hitting your targets like Sales... lateral moves in CS are also not encouraged)

      Cons

      - bad operations that cannot scale, terrible for a company that's expanding so quickly; ie. CS calculates credit requests & reviews billing spikes or errors before the bills are sent out. Finance is overloaded, and there's only 1 team in the US handling bills or collections. Customers sometimes get charged for the wrong invoice ie. Solutions Engineering team is overloaded with support tickets and cannot catch up. Customers are frustrated when tickets take more than 2 weeks to respond to.... and who do they turn to with these technical issues? CS reps who don't have technical backgrounds and have to scramble for answers ie. Last minute Product metering/billing - letting customers know they will be billed for a product 2 weeks in advance is not sufficient, especially since they need the headspace and manpower to switch things off or get budget approval. When we revert this internally, management says our teams are busy and overworked. Don't you see a trend here? ie. CS is a catch-all, and that's not going to change here. Sure, they say our CS org is great and flexible because we can manage with all these problems - billing, support, product - but we're drowning. Our product-led growth we're so proud of is because of the rigorous sales KPIs they've set for CS. We also barely bat an eye at churn, and that's why they don't see the struggles on a rep level. Forget properly taking a break here if you're in CS, because you will neglect your KPIs and can forget about promotion. There's also no template for QBRs, etc. It's all about making do by yourself, and managers here who don't work on the ground are never going to understand the woes you share with them

      avatar
      Datadog Response
      4y
      We appreciate you taking the time to leave this review. As a company, we recognize the hyperspeed growth we're experiencing right now, as well as both the positives and challenges that presents us. We're glad you hold our company name and brand in high value, and enjoyed the robust benefits we offer our employees to ensure they feel empowered to grow both personally and professionally. As we grow at this rapid rate, we're continuing to re-explore and re-evaluate our current processes to attempt to correct them so they scale alongside us, but do ask for patience as we navigate these growing pains together as a team, department and company. Our recruiters are hard at work building out our Customer Success teams to ensure we do have the support needed to provide our customers with remarkable service, as well as to ensure the success of employees across the department. We have also just opened a Director of Customer Success Operations role, and are adding resources to focus specifically on billing to help ease some of these pain points. We will make sure to share this feedback with our People Business Partner team so that we can take action on these pain points you've mentioned as we continue building a better Datadog together. Thank you for all you contributed to Datadog, and we wish you the best of luck on your next adventure.
      1.0
      May 31, 2021

      AVOID at all costs

      Commercial account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - fun colleagues - great onboarding training

      Cons

      -Micromanagement to the highest level -Prospect accounts have been so saturated by Datadog’a pipeline generation approach that potential customers don’t even want to talk with Datadog -Very aggressive demand generation technique -If you don’t reach your metrics ( number of calls & emails) during quarter’s end where you’re busy closing you’ll get a message from management saying that your soft KPI’s are unacceptable -Too many internal mandatory calls which takes away time best served somewhere else -only a handful of reps close and it’s always the same ones. Meaning great accounts are being allocated to senior reps. Leaving little chance to new reps to close any deals. -America thinks the “one size fits all” approach is applicable to EU, which is entirely incorrect

      avatar
      Datadog Response
      5y
      Thank you for sharing your candid feedback, and we're sorry that your experience at Datadog was anything but positive. We continue to grow rapidly around the world, and operate in a high growth environment because of the speed at which we're scaling globally. We appreciate you taking the time to leave this review, and will do all we can to continue improving as a company and department every day.
      1.0
      Jan 25, 2026

      Very toxic environment with a high turnover

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is nice and has an ok lunch 3 days a week (was much nicer until they gave a contract to compass group and the food is just above what I’d feed my dog now).

      Cons

      There’s a lot. First off there is a small group of recruiter who have been in the company for a number of years who have their own little clique and don’t engage or support newer staff members and just act like their own little team. Said team are also terrible for bad mouthing, insulting and in some instances bullying people because they feel they are not “Datadog standard”. This unfortunately is not only overlooked by a lot of managers but some of them join in. Unfortunately there is a lot of turn over, both in the team you are hiring for an in recruitment with people terminated for trivial reasons, or worse people being “managed out” but because the company is filled with gossips half the company know someone is going to be fired for weeks before. You see so many people join the company and then one day no longer be there. There is some very toxic senior managers in the team, and a lot of American overreach in the recruiting org, who often don’t understand there are different laws in Europe and can’t comprehend that they can’t do what they want like in America. 3 days a week in office with zero flexibility except for (would you believe) the little clique group who have reduced days.

      avatar
      Datadog Response
      4mo
      Thank you for sharing your detailed and candid feedback. We are very concerned to hear your perspective on the culture and management practices within our recruiting organization, as we strive to maintain a respectful and inclusive workplace for all. We take reports of bullying and lack of professionalism extremely seriously. We strongly encourage you to reach out to your People Business Partner (PBP) so we can better understand your experience and partner with you to address these concerns directly. Alternatively, if you prefer to share additional details anonymously, you may use our third-party reporting channel, EthicsPoint: https://secure.ethicspoint.com/domain/media/en/gui/52231/index.html
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      ReviewsDatadog reviews

      Glassdoor has 1,925 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.