Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,203 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Mar 10, 2019

I mean it’s ok!

Recommend
CEO approval
Business Outlook

Pros

Yes you fly for free domestically (ON STANDBY), meet a lot of people. Plenty of opportunities in other states if you are looking to transfer. Benefits can be great if you are full time. (You don’t get any medical if you are ready reserve which is part time)

Cons

Your body will indeed break down if you work on the ramp. There’s no if ands or buts about it. Eventually you will get hurt. You can be as “safe” as you want but lifting heavy bags everyday will break you down. Working as a gate agent you have to be mentally strong to deal will time pressure in conjunction with attending to passengers needs. (And the rude and disrespectful ones will test you) especially if there are cancellations,delays, etc... Now I must say the biggest CON is that your flight privileges are only amazing when the flight isn’t full. 95% of the time the flights are full. No matter where you are. You are flying on standby which means you get whatever seats are left if any. So you’ll spend ALL day (6am -9pm at times) at the airport trying to catch a 3 hour flight somewhere. It’s kind of a joke...So take that into consideration of all you have to deal with and is it worth it. Because be honest we all want an airline job for the benefits. That’s as honest as I can be hope this helps. You will not be able to make a decent leaving off of the pay, Full time is hard to come by, I have a colleague that has been trying to become full time for 10 years!

1.0
Feb 1, 2015
Recommend
CEO approval
Business Outlook

Pros

I got to see the world paying just the taxes for flights. I met a lot of nice people working 5 years for the company. If you are working in a large department, you can swap and get any days off you need. If you work in a small department like I had, it becomes rather difficult to get days off.

Cons

A lot of ghetto people work for Delta. These people will be your colleagues. Many people from my training class were suspended or terminated because of their attitudes and behaviors. Again, it's the crowd you are working with in customer service. Performance leaders are clueless and do not promote based on experience and education. Delta claims that they care about helping those who are advancing themselves. However, it is based on who you know. I pursued my master's degree while at Delta and was given a hard time to even get a day off for my graduation in my department. I was told I go to the university of Delta and my schoolwork comes second. This was by a lead agent no less. Once complaining to the manager, nothing was resolved. Lower management is very resentful over those who get advanced degrees and then leave Delta to pursue a real career. The pay is awful and they claim it's industry standard. It is not. Southwest workers make more and Jet blue workers top out faster. It will take you ten years to go from 12 dollars to 20 dollars as a csa. Also, holidays are hit or miss. Either you get lucky and your bid coincides with the day off or you will not be seeing your family on the holidays until you accumulate 3 to 4 years seniority more years for closed departments. All in all, Delta was what I needed to get through college. I loved Delta but the same was not reciprocated with the management they place in charge. Don't get stuck as a csa for life, move around a lot or use the position as a way to get through college and your advanced degree. Also, the CEO is on a board for united Healthcare. However, your insurance that you get if you are full time is overpriced and not worth it.

3.0
May 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The food pantry in between calls, the resources that they have for benefits, the family like culture.

Cons

Pay is well below poverty level. Be prepared for a honeymoon phase, they bribe you in with the name DELTA. “You are one of a kind because you work for DELTA.“ They consistently emphasize about Delta being the BEST company, but they treat people on the bottom horrible. Honestly the entitled passengers & the terrible pay, isn’t worth it. Go somewhere else. Don’t take this job just because you want to say you work for Delta, you’ll be broke. You won’t be able to even afford vacation with the pay alone if you do get the days off to go anywhere. Hence, actually get on a standby flight.

Viewing 31 - 33 of 8,203 Reviews

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