Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,203 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 8, 2015

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Stand by travel, getting off work and going for a walk in a different city, you can work unlimited hours.

Cons

Seniority drives everything, so you are either senior enough to hold a good trip or you have to sit on the computer swapping trips for literally days before you can get a decent trip. Delta designs a lot of the domestic trips to be 12 or 13 hour duty days, with 3 and 4 hour sits between each leg, allowing themselves free airport standby employees who are basically unpaid but required to be there. Stand by travel is not a good idea if you really have plans that you have committed to, I usually ended up buying tickets to make sure I got somewhere in time or if I had reservations made, so no money savings there. Lowest pay in airline industry if you adjust for duty day period required per trip, and not just count flight hours. Some days are blocked so you cannot swap off of those days to improve your schedule, yet there is no added incentive pay to make it worth your wile to work the shift. Airplanes have all been reconfigured so that there are additional passenger seats, but no where for flight attendants to sit or eat a meal in privacy for a few minutes. Ergonomically horrible work conditions and equipment. If you have a family or even one friend that you like to see regularly, this job is not for you. If you dont mind endless chit chat with stranger after stranger, you might enjoy this lifestyle.

5.0
Dec 5, 2014

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

I miss working with Delta so much. I quit because I had a newborn at the time and was based in New York which was a doubletter commute. It was tough so I resigned and have regretted it since then. I loved my job! It was my dream job and I was lucky enough to get to do it. I had a little bit of seniority so I was able to make my work schedule a little more flexible. I met some wonderful people and saw some amazing places and learned a lot about other cultures. My benefits were great! I felt like management always had my back and although you rarely flew with the people you still felt like a big family. After all, you never know who your going to eating Thanksgiving dinner with!

Cons

Sometimes your day can start out looking like a piece of cake and turn into a long nightmare just to get to your layover city to find you have no hotel but it always works out in the end. Delta always takes care of you.

3.0
Nov 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Best American carrier for quite some time now. Lots of schedule flexibility. You don't have to live I base if you plan waaaaaay ahead, but it's possible. Free flights around the world and plenty of opportunity to go places paid on Special Assignment. Best uniforms among US carriers. Practically the only way to live out your life's travel fantasies as a normal person in the United States unless you are apoplectically wealthy.

Cons

No union protection for flight attendants which allows inept, inexperienced managers of flight attendants to act reactively and often punitively without any recourse or transparent review process. Seniority means way too much, especially considering crew won't retire but rather fly until they die, often with 40+ years of service! with some crew either embarrassingly overweight, lazy, poorly groomed and damaging to the brand compared to international competitor crew. Crew regularly are turning 70 years old and continue to hog the best trips or sell them to juniors. Terrible salary for first 5 years. Backstabbing employees write you up in an attempt to get ahead with management. Scheduling makes up the rules as they go along.

Viewing 37 - 39 of 8,203 Reviews

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