Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,293 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

81% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1239) , Ramp Agent (414) , Customer Service Representative (345) , Customer Service Agent (198) , Customer Experience Specialist (185) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Flight benefits are great and Delta flies to more locations than many of its competitors." ((in 1154 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 935 reviews)); "the pay is great but its only part time 20 hours a week that it!" ((in 412 reviews)); "Great people and very passionate" ((in 389 reviews)); "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" ((in 361 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 302 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 175 reviews)); "No work life balance in small stations" ((in 130 reviews)); "To much favoritism to senior employees" ((in 63 reviews)); "Upper management does not care about what other employees have to say and will always put special interests first." ((in 45 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)

Ed Bastian

85% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,205 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Apr 8, 2016

Ready Reserve Position

Airport customer service agent

Recommend

CEO approval

Business Outlook

Pros

Great travel benefits. Pay is decent comparable to other industries but there are incentives for station performance by way of monthly bonuses and profit sharing.

Cons

Ready reserve position is awful, station managers expect people to work 5 days a week for four hours at inconvenient times making it impossible to work another job. Also, because station's have a lot of autonomy there are instances of favoritism.

Delta Air Lines Response

10y

Dear ‘Ready Reserve’- All Delta Leaders are held to the same standards. It’s imperative that any employee who feels that these ideals are not being followed seek out a leader or HR representative immediately, via our open door policy. New employees in the Ready Reserve program find that the schedules improve with seniority. The Ready Reserve program has seen improvements including enhanced pay and benefits over the past few years. In addition, there were 1,308 Ready Reserve employees promoted to full-time in 2015. - Wendy, Talent Acquisition Team

3.0

Mar 19, 2016

Good company if you don't mind not having a life

Acs

Recommend

CEO approval

Business Outlook

Pros

Great Pay Great free domestic travel and great discounted/tax only international travel Great 401K match

Cons

Safety is not their #1 priority. Favoritism is High and bad at this place. Quite a few of the leadership is racist towards Black people. Too many injuries and the Delta doctor always plays down the injury. Some people have the Delta limp because they get injured on the job. Delta doctor will say that it is just a muscle strain when it's actually a slipped disk. Equipment/machinery is extremely old and outdated. They know the issues but simply don't care. Almost everybody is sleeping around with each other including already married people. It's very hard to move around to a new/different position within the company. Medical/Dental/Vision is expensive and goes up every year.

Delta Air Lines Response

10y

Dear “Good Company…”- Safety is and always has been Delta’s top priority, as our 7 out of 7 stars ranking demonstrates. All Delta employees have a responsibility to report any safety concern to a supervisor, leader, Corporate Safety, or HR. Additionally, Delta employs a diverse workforce and has zero tolerance for any type of discrimination, including based on race, national origin, gender, sexual orientation and other characteristics. As stated in our Rules of the Road, if you believe you or someone else has been subjected to discrimination, you should notify a leader, contact your HR representative or our Equal Opportunity department. – Wendy, Talent Acquisition Team

2.0

Dec 12, 2015

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Assets for company are great. Great tools to work with passengers. Forward thinking company. Large fleet and variety of destinations. Route coverage is great too.

Cons

Employees don't get a long with other employees. (E.g. gate agent and flight attendants). No representation for employees and can fire you for ANYTHING even with no reason. There is no real support or help in the company. They tell you were family, but will drag you out like the trash in your house. They treat I would say flight attendants like merde. If they find out your part of a union, they will try to terminate you. They push for "were your family" but all in all, we have no relation what so ever and they would throw you under a bus/plane in a heart beat.

Viewing 55 - 57 of 8,205 Reviews

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Delta Air Lines

Delta Air Lines reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ready Reserve Position

Good company if you don't mind not having a life

Flight Attendant

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