Is Delta Air Lines a good company to work for?

Delta Air Lines has an overall rating of 4.2 out of 5, based on over 9,293 reviews left anonymously by employees. This rating has been stable over the past 12 months. 81% of employees would recommend working at Delta Air Lines to a friend and 80% have a positive outlook for the business. The best reviews about Delta Air Lines have been left by employees working as Pilot , Intern and Captain .

Does Delta Air Lines pay their employees well?

According to anonymously submitted Glassdoor reviews, Delta Air Lines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Delta Air Lines. This rating has been stable over the past 12 months.

How satisfied are employees working at Delta Air Lines?

81% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Delta Air Lines 3.8 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Delta Air Lines?

Flight Attendant (1239) , Ramp Agent (414) , Customer Service Representative (345) , Customer Service Agent (198) , Customer Experience Specialist (185) , Ramp Agent - Ready Reserve (151) , Airline Pilot (137) , CSA - Customer Service Associate (104) , Delta Flight Attendant (99) , Manager (94) , Customer Service (80) , Reservations Agent (79) , Gate Agent (65) , Ramp Agent/Baggage Handler (65) , Project Manager (61)

What are the pros of working at Delta Air Lines according to real employee reviews?

"Great benefits and the on reserve life is only 6 days a week which is better than any other airline." ((in 1151 reviews)); "Great flight benefits at major air line that strives to be and is the best." ((in 933 reviews)); "the pay is great but its only part time 20 hours a week that it!" ((in 389 reviews)); "Great people and very passionate" ((in 376 reviews)); "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" ((in 362 reviews))

What are the cons of working at Delta Air Lines according to real employee reviews?

"Bad management causes employees to work in a stressful environment and suffers from mental health issues." ((in 304 reviews)); "Long hours and the necessity to stand on long flights get to be a killer after a while." ((in 168 reviews)); "No work life balance in small stations" ((in 133 reviews)); "Bad managers ." ((in 71 reviews)); "To much favoritism to senior employees" ((in 64 reviews))

What are employees saying about Delta Air Lines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Delta Air Lines layoffs and their outlook for job security at Delta Air Lines in 2026.

What are the top reviewed Delta Air Lines locations?

Atlanta , New York , Minneapolis , Detroit , Los Angeles , Salt Lake City , Seattle , Dallas , Boston , Tampa , Cincinnati , Chicago , Orlando , Jamaica , San Francisco , San Diego , Fort Lauderdale , Miami , Eagan , Jf Kennedy Ap , SeaTac , Nashville , Denver , Las Vegas , Washington , John F Kennedy Airport , Hapeville , Phoenix , Kansas City , Raleigh

Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,205 total reviews)

Ed Bastian

85% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,205 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Jun 21, 2016

ACS 125 Gate Agent (Ready Reserve)

Acs 125 gate agent (ready reserve)

Recommend

CEO approval

Business Outlook

Pros

Free flight benefits is about the only thing worthy of being a ready reserve.

Cons

As a ready reserve agent wanting to upgrade to full-time can be extremely frustrating as they want to keep their ratio around 70% ready reserves & 30% full-time. Maybe this only applies to Utah, Salt Lake City's station. As an employee that has been with the company for 6 years, we eventually start to lose hope in adjusting to the notion it may never happen. No Insurance. No pay raises. No paid holidays. Scheduling is getting more complex (requiring a minimum of 600 worked hours per calendar year in order to keep your job) making it much more difficult to balance an additional job in order to keep your financial aspect of life afloat.

Delta Air Lines Response

10y

Dear ‘Airport Customer Service- Ready Reserve’ – Thank you for the candid response. The Salt Lake City base has seen a pause in growth, so in turn this limits the amount of need for upgrades to Full Time status. The Ready Reserve program has seen significant improvements to the pay and benefits over the past few years. Most recently Ready Reserve agents receive Premium Holiday pay. On a whole, there were 1,308 Ready Reserve employees promoted to full-time in 2015. We appreciate your contribution to the Delta team and again thank you for your review. - Wendy, Talent Acquisition Team

5.0

Sep 10, 2015

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Great travel benefits for spouse, partner, children, parents and inlaws. Only a few days a month on "reserve", even for new hires.

Cons

You have to know what you get yourself into. It is not an easy job and for sure is not for everyone.

2.0

Apr 23, 2015

Focused on running a great company and the bottom line; not focused on employees

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Great 401K Some conveniences like on-site gym Many great leaders in the company Company as a whole is trying to get better (but it has a long way to go) There are some very smart people in the company Financially successful and thus great profit sharing

Cons

Minimal vacation time for many years Flight benefits are completely overrated; be prepared to buy tickets almost exclusively if you work in corporate In corporate, expect your job to change every 6 to 12 months; and not where you want it to go. No work-life balance in any of these departments (and probably more: Revenue Management, Marketing, SkyMiles, Finance Some leaders have no people or team skills; expect to feel like you have no life and they will block your career moves internally. Healthcare is very expensive. Expect a family plan deductible of at least $2500 or much higher. Promotions have slowed down considerably in the past two years for many. Don't expect any team building, orientation, or training if you are in corporate. Overall the company has some good policies like work-life balance but most departments opt-out. Expect to work your heart out with no reward or recognition for it.

Viewing 76 - 78 of 8,205 Reviews

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Delta Air Lines

Delta Air Lines reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ACS 125 Gate Agent (Ready Reserve)

Flight Attendant

Focused on running a great company and the bottom line; not focused on employees

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Jobs at Delta Air Lines