Is Deltek a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at Deltek have rated their employer with 4.4 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Deltek employees being 4.3 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at Deltek now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at Deltek .

Does Deltek pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at Deltek with 4.0 out of 5 stars based on 25 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at Deltek.

How happy are Customer Success Manager (CSM) professionals working at Deltek?

97% of Customer Success Manager (CSM) employees at Deltek would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Success Manager (CSM) professionals have also rated Deltek with a 4.7 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Deltek?

Sales Development Representative (SDR) (70) , Software Engineer (57) , Customer Success Manager (40) , Account Executive (39) , Senior Software Engineer (35) , Consultant (30) , Sales Representative (27) , Customer Care Analyst (25) , Manager (25) , Customer Success Manager (CSM) (24) , Associate Research Analyst (23) , Associate Software Engineer (23) , QC Engineer (23) , Sales (23) , Sales Development Representative (21)

What are the pros of working at Deltek according to real employee reviews?

"Work life balance is great and the fact that the company genuinely cares for it's staff is so encouraging." ((in 257 reviews)); "great workplace and culture;" ((in 236 reviews)); "Benefits are great and the company has a lot to offer like activities that promotes work" ((in 201 reviews)); "The people are great and easy to get along with." ((in 152 reviews)); "They more bonuses than the companies I applied for and its permanent work from home." ((in 101 reviews))

What are the cons of working at Deltek according to real employee reviews?

"Low pay and hard to move up the ladder" ((in 47 reviews)); "We already went through that cycle with New Mountain and it's quarterly layoffs for a few years and it was incredibly depressing." ((in 36 reviews)); "Can get a little orthodox in management approach as tenured upper management are way in their late 50's and 60's." ((in 13 reviews)); "Management consistency varies, with some instances of favoritism and high ego" ((in 6 reviews))

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Deltek

Deltek Customer Success Manager (CSM) reviews

4.4

97% would recommend to a friend

(25 total reviews)

Bob Hughes

96% approve of CEO

97% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.7

Work/Life balance

4.3

Culture & values

4.2

Senior management

4.0

Compensation and benefits

3.6

Career opportunities

Customer Success Manager (CSM) employees have rated Deltek with 4.4 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have an excellent working experience there. Deltek is rated 21% above average by Customer Success Manager (CSM) professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

25 reviews

5.0

Sep 4, 2025

Empowering Culture and Strong Customer Focus

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Deltek fosters a collaborative and supportive environment where customer success is truly prioritized. The leadership team is approachable, and there are ample opportunities for professional growth. Tools and resources are well-aligned to help teams deliver value to clients efficiently.

Cons

Some internal processes could benefit from streamlining to reduce administrative overhead. Cross-departmental communication can occasionally be slow, but it's improving.

Deltek Response

10mo

Thank you for taking the time to share your perspective! We’re glad to hear that you value Deltek’s empowering culture, approachable leadership and commitment to customer success. We appreciate your feedback on areas for improvement as we continue working to support our teams.

4.0

Sep 3, 2025

Good company with good benefits

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great work environment and nice office spaces. Diverse co-worker population.

Cons

Some management cliques exist to make things harder than they should be.

5.0

Jul 21, 2025

Great culture!

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Leadership has the mindset that happy employees produce happy customers which leads to a very positive culture. Great work/life balance

Cons

I can't think of any!

Viewing 4 - 6 of 25 Reviews

Jobs at Deltek

Principal AI Data Scientist

Senior AI Product Manager

Senior GRC Engineering Analyst

Director, Global Compensation

Deltek reviews FAQs

Deltek reviews Deltek Customer Success Manager (CSM) reviews

Deltek

Deltek Customer Success Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Empowering Culture and Strong Customer Focus

Good company with good benefits

Great culture!

Jobs at Deltek

Deltek reviews FAQs

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