Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      64% would recommend to a friend

      (517 total reviews)
      avatar

      Ed Park

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      517 reviews
      1.0
      Sep 23, 2021

      Not so Devoted to employees

      Member service guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was competitive for the job

      Cons

      You are just a number here. It was a good start up to work for when I joined, but it quickly turned corporate and there was a lot of micromanaging. It’s impossible to move up or into a different role. Members are awful and cruel, but that comes with any call center. Work here if you want to be a robot all day, everyday, and suffer from emotional exhaustion.

      avatar
      Devoted Health Response
      4y
      Thank you for sharing your experience -- and we are sorry that your time with Devoted left you feeling this way. Our Member Service Guides are at the core of the care and experience we deliver for our members. We work hard to create consistent processes to give our team feedback on call quality and productivity, and we are continuously adapting these processes based on feedback from our Guides. Our Member Service Guide leadership team is committed to empowering our Guides to deliver great care to our members and to ensuring they feel safe and successful in their roles. We continue to look for ways to make sure our Member Service Guides feel connected to the organization as we adapt to being primarily remote. We are committed to supporting our employees mental health and offer a fully funded Lyra.com mental health benefit for all full time benefits eligible employees and their dependents.
      5.0
      Sep 19, 2021

      Best Company I Have Ever Worked For

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture of the organization is like no other. You get to work with the best and brightest on a daily basis. There is no I in the work that we do as every team works together to ensure our members receive the level of care that we would want for our own family members. Leadership is amazing - open to feedback (willingness to talk about what is going well and any areas of opportunity) and genuinely wants employees to succeed regardless of their role within the organization. The company is growing rapidly which is really exciting! Very generous compensation, PTO and benefits package. There is always the opportunity to learn and grow on a daily basis and join in on a variety of project based work.

      Cons

      None that come to mind.

      1.0
      Sep 14, 2021

      Nepotism, Favoritism & Inexperienced Managers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free health insurance, remote work

      Cons

      I've never written a review before but I have to stand in support of the other accurate reviews on this site and Indeed.com. I am an experienced professional and I never seen such nepotism, favoritism and unprofessionalism in my career - it was shameless - and all supported by upper management. I could not have been more disappointed. I was well-respected, enjoyed certain aspects of my job, was paid a moderate wage and received free health insurance from the company and I walked away after less than a year because nothing is worth giving up your self-respect. My manager was a gossip and spoke unkindly about my coworkers to me. Other managers denigrated subordinates publicly on Slack and all of this was accepted as this is the norm in this environment. From the Chief People Officer on down (yes, it's one of those companies with the cutesy titles), these people are bullies. Proceed with caution.

      Viewing 454 - 456 of 517 Reviews
      Related searches: Devoted Health jobs | Devoted Health salaries | Devoted Health benefits | Devoted Health interviews
      ReviewsDevoted Health reviews

      Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.