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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      64% would recommend to a friend

      (517 total reviews)
      avatar

      Ed Park

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      517 reviews
      1.0
      Jul 25, 2021

      Meh… very cultish in a weird way… fake happy but everyone is stressed

      Telesales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home that’s about it

      Cons

      They definitely lay it on thick when you start!! How they are “innovative” and so “different” from other insurance companies! Not quite….I think the vision is great but with the unprofessionalism and nepotism it’s impossible to grow or even to be considered for other opportunities. The sales team in the field and telesales is made up of “buddies” so again….. no real opportunity. You’ll be made fun of if you have sales experience/Medicare experience bc you’re not a cool kid skating the compliance line. Just like another reviewer, I was called a robot and disrespected by a supervisor and the “team leads”. Special privileges are given to friends, so it’s unfortunately a continuous cycle. This company is just like the rest…. Fake purpose…meh management…unrealistic goals to be calling outbound leads 2+ years old? Lol ok

      2.0
      Jul 22, 2021

      Entitled Members, No work life balance

      Member service guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good Coworkers are wonderful people

      Cons

      We are worked to death in Member Services. There is no down time ever and you are micromanaged to the point that you have to announce a bathroom break. Time off is rarely approved because we are always short staffed. The Members are some of the most horrible, entitled people I have ever met. Daily I get people who are screaming at me and belittling me. It’s hard to take. Member Service Guides are treated completely different than the rest of the company. We don’t get holidays off the rest of the company does and again the micro managing is abhorrent.

      avatar
      Devoted Health Response
      4y
      Thank you for sharing your experience -- and we are sorry that your time with Devoted left you feeling this way. We aim to celebrate our Member Service Guides’ work and to ensure that they feel supported by their colleagues. Our Member Service Guides are at the core of the care and experience we deliver for our members. Ultimately, we succeed only if we support our Member Service Guides to solve problems for our members, and we ask teams all over the company -- engineers, managers, clinicians, subject matter experts, etc. -- to respond to requests from our Guides early and late, on weekends, and on holidays. Because of the nature of our work -- providing health care benefits to Medicare beneficiaries -- we must be available to members 7 days a week from 8am to 8pm, including many holidays. To ensure we have Guides available when members call, we must closely coordinate schedules. We know this asks a lot of our Member Service Guide team, and we appreciate and value the commitments they make to take care of our members.
      Viewing 466 - 468 of 517 Reviews
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      ReviewsDevoted Health reviews

      Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.