Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)
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Ed Park

84% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews
3.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay for WFH, good benefits

Cons

When I was brought on with Devoted in 2022, I accepted the position because I was guaranteed that the customer was the most important criteria rather than metrics such as talk time. By the time I was fired in June, management was still talking a good game but no longer following through on their promises to either their employees or their customers. Certain teams have a really toxic work environment and can really detrimentally affect your mental and physical health. I know you're thinking wow, sour grapes because they were fired, but that's not the case with this review. I've purposely not mentioned the subject of the firing because I feel like I was targeted and that's not something I can prove here. I can state that it was my first firing in over 40 years of work history, and I received my quarterly bonus a couple of weeks before I was fired. Pretty sure that "anonymous" employee feedback but must not be anonymous.

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Devoted Health Response
1y
Hi there, Thank you for taking the time to share your perspective and experience with us as a Senior Member Service Guide. We’re glad to hear you enjoyed the ability to work from home as well as our benefits offerings. However, we are sorry to hear that you had a negative experience towards the end of your time here. While it’s our mission to make sure that our members are cared for and treated like family, it’s also our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We know that each experience is different. We welcome the opportunity to hear more from you about your perspective so we can learn. If you’d like to continue the conversation, please reach out to Michelle Mulcahy @ mmulcahy@devoted.com..
4.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Diversity, open communication, flexible time off. The first health insurance company I’ve worked for that TRULY cares about the members/patients.

Cons

Change management can be hectic

5.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time with this company. I highly recommend working here. Benefits, company culture, and the people that work there, are all the best part of Devoted.

Cons

Communication with leadership lacked a little bit

Viewing 145 - 147 of 517 Reviews

Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.