Is Devoted Health a good company to work for?

Devoted Health has an overall rating of 3.7 out of 5, based on over 533 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 64% of employees would recommend working at Devoted Health to a friend and 68% have a positive outlook for the business. The best reviews about Devoted Health have been left by employees working as Senior Manager , Manager and Nurse Practitioner .

Does Devoted Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Devoted Health employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Devoted Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Devoted Health?

64% of Devoted Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Devoted Health 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Devoted Health?

Member Service Guide (48) , Nurse Practitioner (18) , Member Outreach Specialist (14) , Member Service Representative (13) , Manager (12) , Senior Manager (10) , Pharmacy Technician (8) , Community OUtreach Specialist (7) , Telesales Agent (7) , Certified Pharmacy Technician (6) , Director (6) , Guide (6) , RN Case Manager (6) , Broker Manager (5) , Operations Manager (5)

What are the pros of working at Devoted Health according to real employee reviews?

"Great benefits and fast" ((in 52 reviews)); "This company had a great culture for the technical support team that I was apart of." ((in 47 reviews)); "Great people to work with that are friendly" ((in 33 reviews)); "Good pay, pto, and remote" ((in 27 reviews)); "Good work life balance" ((in 24 reviews))

What are the cons of working at Devoted Health according to real employee reviews?

"Amy the supervisor was always sarcastic and left early on many occasions" ((in 10 reviews)); "My manager was a gossip and spoke unkindly about my coworkers to me." ((in 9 reviews)); "Nepotism is rampant." ((in 8 reviews)); "The favoritism within the sales department is insane." ((in 6 reviews)); "Better communication from leadership" ((in 4 reviews))

What are employees saying about Devoted Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Devoted Health layoffs and their outlook for job security at Devoted Health in 2026.

What are the top reviewed Devoted Health locations?

Waltham , Boston , New Gloucester , Houston , Tampa , Phoenix , San Antonio , Cleveland , Orlando , Texas City , Miami , Florida City , Jacksonville , New York , Dallas , Pembroke Pines , Atlanta , Portland , Honolulu , San Diego , Denver , Chicago , Arizona City , Charlotte , Raleigh , Austin , Fort Worth , Los Angeles , Greenville , Remote

Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)

Ed Park

84% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews

4.0

Jun 24, 2026

Great pay and benefits overshadowed by favoritism

Telesales agent

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

Devoted Health Response

3d

Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com

5.0

Jun 3, 2026

Company treats employees like family and supports success

Member service guide

Recommend

CEO approval

Business Outlook

Pros

I love that this company treats you like family, and will truly help to ensure you will succeed. I love that I am able to connect with members like family.

Cons

I have nothing bad to say at all

1.0

Feb 18, 2026

run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

started great then goes bad horrible management more like a cult if they don’t like you they bully you out change rules and policy as they go beyond micromanage your work title changes, use ai to do call reviews which is not accurate

Cons

micromanagement, metrics poor leadership, bad training

Viewing 205 - 207 of 517 Reviews

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Great pay and benefits overshadowed by favoritism

Company treats employees like family and supports success

run

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