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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      3.7

      64% would recommend to a friend

      (517 total reviews)
      avatar

      Ed Park

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      517 reviews
      1.0
      Dec 19, 2022

      RUN, fast...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free insurance for you and your family

      Cons

      too many to list. You have to be a brown noser to get anywhere in this company. You give 110% and they give you free health insurance, that's about it. They didn't like that I expressed my opinion and I was asked to resign...

      avatar
      Devoted Health Response
      3y
      Thank you for taking sharing your experience. We are sorry to hear that you did not feel that your opinion was valued. Devoted prides itself on being open to all perspectives. We would be happy to talk to you more about what you experienced.
      1.0
      Sep 23, 2021

      Not so Devoted to employees

      Member service guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was competitive for the job

      Cons

      You are just a number here. It was a good start up to work for when I joined, but it quickly turned corporate and there was a lot of micromanaging. It’s impossible to move up or into a different role. Members are awful and cruel, but that comes with any call center. Work here if you want to be a robot all day, everyday, and suffer from emotional exhaustion.

      avatar
      Devoted Health Response
      4y
      Thank you for sharing your experience -- and we are sorry that your time with Devoted left you feeling this way. Our Member Service Guides are at the core of the care and experience we deliver for our members. We work hard to create consistent processes to give our team feedback on call quality and productivity, and we are continuously adapting these processes based on feedback from our Guides. Our Member Service Guide leadership team is committed to empowering our Guides to deliver great care to our members and to ensuring they feel safe and successful in their roles. We continue to look for ways to make sure our Member Service Guides feel connected to the organization as we adapt to being primarily remote. We are committed to supporting our employees mental health and offer a fully funded Lyra.com mental health benefit for all full time benefits eligible employees and their dependents.
      1.0
      Aug 6, 2021

      Duped

      Clinical manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low to No Cost Health Coverage, Work From Home, Some good people trying to maintain good work environment.

      Cons

      As one reviewer wrote the onboarding is very cult like, but don't look too far behind the curtain. Not what's advertised. Claims of treating members like family are just that-claims. Heavy emphasis on metrics over treating members ethically. Long work hours, 10 to 12 hour days and weekends are expected. Factory like environment. Leadership chalks it up to being a start up. Unfortunately their building poor quality into their culture. No work life balance.

      Viewing 22 - 24 of 517 Reviews
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      ReviewsDevoted Health reviews

      Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.