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      Dexcom

      Engaged Employer

      Dexcom reviews

      3.6

      59% would recommend to a friend

      (1,464 total reviews)
      avatar

      Kevin Sayer

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 29, 2023

      Quality assurance

      Customer advocacy generalist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, extra 5 vacation days, virgin pulse(you can earn quarterly around 70euros just for steps) Work balance, no overtime

      Cons

      Not many internal opportunities to switch or get promoted to Not so much recognision Yearly average compensation raise of 4% yearly bonus average 880 euros before taxes

      3.0
      Jan 14, 2022

      Used to be a Great company

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits Workplace ambiance Strong leadership presence

      Cons

      *Review for Technical Support Tower Turned into conventional BPO setting All things are measured Heavy workload that you will have to work even on your days off Heavy politics (pre-determined promotion) - people promoted to management positions are close friends of the site lead for TS tower

      2.0
      Oct 27, 2021

      A very demanding company

      Tsr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits Great team and team lead I had before I resigned

      Cons

      Demanding KPIs that it looks like a traditional set up BPO instead of havinga different culture, exhausting in taking in calls waiting time is always 50-100 calls, early plotted first break and you will have a longer last break because of the queue, QAs are not aligned with the processes or changes. They always demand with the agents especially with AHT or ACW. Instead of the agents can rest for a while, they wanted 3mins of rest per calls only. Or much better if you dont take a rest. Dont work here

      Viewing 1120 - 1122 of 1,464 Reviews
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      ReviewsDexcom reviews

      Glassdoor has 1,666 Dexcom reviews submitted anonymously by Dexcom employees. Read employee reviews and ratings on Glassdoor to decide if Dexcom is right for you.