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Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union reviews

3.4

59% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

57% approve of CEO

49% positive business outlook

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews
4.0
Jan 3, 2024

Great company

Recommend
CEO approval
Business Outlook

Pros

I got decent pay, a great boss, fun coworkers, and the ability to work from home. The schedule was consistent and I liked going to work every day.

Cons

I had issues with my supervisor who was very passive aggressive but that’s really it. I only left because I eventually got a great new job with much better pay.

3.0
Dec 30, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked hard for three years with my position even with health issues. Great benefits and even thou it was fully remote. I work with some decent people. It’s a call center job but it taught me lots of skills and patience

Cons

Team Leads who basically do not want to do their job. A team lead who basically only cares about how good they looked on paper but yet my first year with DCU, the TL I had lost like six people within the team within three months. Too much changes happening to the point that no information is the same when you ask properly. Referrals and sales goals are not within the job description whatsoever but yet we are supposed to do so. ( a sales team should be the ones to push those goals no other agents should). Upper management never directly told us when changes happened until it actually did.

5.0
Dec 28, 2023

Remote

Recommend
CEO approval
Business Outlook

Pros

Excellent training & support from agents/ peers

Cons

Can have varied rotations on scheduling

Viewing 112 - 114 of 427 Reviews

Glassdoor has 472 Digital Federal Credit Union reviews submitted anonymously by Digital Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Digital Federal Credit Union is right for you.