Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 473 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 57% of employees would recommend working at Digital Federal Credit Union to a friend and 48% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

57% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 88 reviews)); "Great people and friendly with everyone" ((in 22 reviews)); "Good work/life balance" ((in 14 reviews)); "Free food Friday" ((in 12 reviews)); "Education reimbursement and yearly potential bonus" ((in 10 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 25 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 12 reviews)); "No training and no career path for advancement." ((in 9 reviews)); "Salary is low." ((in 7 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

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Digital Federal Credit Union

Digital Federal Credit Union reviews

3.3

57% would recommend to a friend

(428 total reviews)

Shruti Miyashiro

62% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.9

Career opportunities

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

1.0

Oct 25, 2023

It’s a job

Call center team leader

Recommend

CEO approval

Business Outlook

Pros

Good coworkers for the most part

Cons

Long hours call waiting consistently

4.0

Sep 26, 2023

General

Information systems analyst

Recommend

CEO approval

Business Outlook

Pros

Care about employees experience and career development

Cons

Starting salary is not competitive compared with other IT

1.0

Sep 26, 2023

Seems Shiny...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company share bonus annually, benefits

Cons

HORRIBLE management. Be expected to complete your job, plus 4 others'. Then, once you do that, you'll still be told you need to do more....ESPECIALLY if it's your annual review. I've seen colleagues get put on a PIP for literally asking too many questions regarding ethics and integrity.

Viewing 124 - 126 of 428 Reviews

Jobs at Digital Federal Credit Union

BI Analyst - Special Assets Management

Relationship Banker (Keizer Experience Center) (FULL TIME ON-SITE)

Senior Director, Business Analytics (EPMO Resource Management)

Senior Director, Simplification & Voice of Member

Manager, Secondary Markets (Operations)

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Digital Federal Credit Union

Digital Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

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It’s a job

General

Seems Shiny...

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