Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (24) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 75 reviews)); "great people and a compelling environment" ((in 69 reviews)); "Great benefit package" ((in 46 reviews)); "Great team with occasional fun events out" ((in 40 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 46 reviews)); "After some senior leadership exits and the reorg" ((in 35 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 15 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (858 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews

4.0

Aug 8, 2025

Interesting industry, complicated company

Senior customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

General industry characteristics and the people you deal with are usually high profile, you get to learn a lot from the simple exposure to them.

Cons

Lacking several internal processes and structure; overall communication is poor; lack of a clear transformation plan in practical terms.

Diligent Response

11mo

Thank you for sharing your positive experiences with our high-profile clients and industry exposure—it's wonderful to hear how these aspects of your role have supported your growth. We also truly appreciate you sharing your concerns around internal processes, communication, and the transformation plan. Your insight is essential as we strive to make meaningful improvements, and we want you to feel comfortable voicing any specific experiences or suggestions that come to mind. If there are additional details you’re willing to share, we’d be eager to listen. Your perspective matters and helps us build a better workplace for everyone. Please feel free to connect with us anytime at HRConfidential@diligent.com or let us know if there’s another way you’d prefer to share your thoughts.

3.0

Jan 5, 2025

Decent salary but rare bonuses and slim raises

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Decent salary, steady work, diverse projects, 50% home office.

Cons

Rare bonuses and slim raises for mid-level, slightly better for senior-levels.

Diligent Response

1y

Thank you for your feedback! We’re glad to hear that you appreciate the salary, steady workload, diverse projects, and the flexibility. Providing a stable and engaging work environment is something we value greatly. We also acknowledge your concerns regarding bonuses and raises. We’re continually evaluating our compensation and reward structures to ensure they remain competitive and aligned with employee contributions. Your insights are appreciated and will help us as we strive to improve the experience for all team members. Thank you for taking the time to share your thoughts!

3.0

Nov 8, 2024

Great place to work at, but lack of serious vision from C-level

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great people and awesome new products

Cons

CEO, Board and C-level management are coming up with products and features from the top of their heads. Yes, Diligent is another company implementing AI in their products because the board said so, not because there is an actual need for it. The CEO have a grand vision of creating a single platform for all of their applications (Boards, Audit, etc), without the actual market need for it. But at least it takes 70% of the engineering resources and going to take years.

Viewing 427 - 429 of 858 Reviews

Jobs at Diligent

Customer Success Manager II

Business Representative Representative

Sales Development Representative

Diligent

Diligent reviews

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Interesting industry, complicated company

Decent salary but rare bonuses and slim raises

Great place to work at, but lack of serious vision from C-level

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