Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews
2.0
Dec 28, 2023
Recommend
CEO approval
Business Outlook

Pros

- good pay - nice people even if you don’t interact so often

Cons

- too much focus on time tracking and no emphasis placed on team building - bad work/life balance with people regularly replying to messages while ooo sick or on vacation - knowledge sits with a few people in the team so those people are constantly overworked

4.0
Mar 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Modern technology stack - Open-minded and team player colleagues - Above average salary - 2 weeks extra vacation

Cons

- Executives have no credibility, nor communication skills - High-level decisions are inexplicable and unjustified

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Diligent Response
3y
We appreciate you taking the time to share your feedback. It's great to hear that you value our innovative technologies and our fantastic team members, who we’d certainly agree are open-minded and approach work with a team-player mindset. To your comments on management - transparency and accountability are critical drivers of not just how we help customers, but how we strive to operate as a business. We would appreciate having more context around this feedback and, if you’re comfortable, would encourage you to share more details at our confidential email address HRconfidential@diligent.com. Keys to our success at Diligent include learning relentlessly and partnering with heart. We’re grateful you took the time to provide feedback and we commit to taking it into consideration as we continuously seek to improve. Thank you for providing your review and for your hard work at Diligent!
2.0
Oct 18, 2022

Meetings meetings meetings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- nice galway office in center of town - opportunity to work from home

Cons

- meetings all day every day with people who don’t like each other, lots of talking over each other and trying to get the one up on people - expectation to log in early and leave late to get work completed, passive aggressive comments and emails from those who come in early/stay late - work is never completed due to all the meetings - rude co workers with lack of understanding towards new starters - new starters not simply left out of office drama to find their feet and make their own path, lots of negativity - management know how certain people behave but simply shrug their shoulders and look away, big problem in Galway office as new hire managers are acquiring employees in America, UK who are technically ‘below’ them but feel a sense of seniority because they have been at the company much longer - pay is not really worth it considering the above (guess that depends on the role though)

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed our beautiful, new Galway office and the flexible work environment, however, we’re sorry to read your other feedback. Our Galway team consistently ranks high for culture and camaraderie and what you describe certainly does not reflect the supportive, professional and collegial work environment we strive to build and promote. We’re also sorry to hear that you felt our onboarding and training for new hires was not sufficient. We have been making significant investments in onboarding, training and enablement at all levels over the past year, as it’s important that all our team members are set up for success — especially as we grow our leadership position in the GRC space. With regards to meetings and long hours, helping our teams strike a good work-life balance is a top priority. We’ve been very focused on helping colleagues create balance by investing in and launching initiatives like Recharge Weeks, Meeting Free Wednesdays, wellness programs, our Employee Assistance Program and Employee Resource Groups (ERGs), however, it sounds like we could have done more to support you during your time here. Again, we appreciate you taking the time to share with us your candid thoughts and hope you shared your feedback with the team while you were here – wishing you the best of luck with your next step. - Avigail Dadone, Chief People Officer
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