Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
1.0
Feb 27, 2023

Chewed Up and Spit Out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the people on my team. Unfortunately, the company disposed of all those good people because they don’t know any better.

Cons

Too much change that the company doesn’t know how to take care of its people. If you’re not part of the inner circle, you are invisible. Your team will get no investment, resources or recognition for all your hard work. Instead, they will kick you to the curb and make you feel like all the years of commitment to the company were in vain.

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re glad to hear that you enjoyed working with your colleagues, as we have many dedicated, reliable and collaborative people on our team. As for your other feedback, it’s tough to hear and we’re very sorry that this was your experience. It certainly is not reflective of our goal to create an inclusive culture where every team member feels valued. Our people are the core of our organization, and we are prioritizing investing in our team members with initiatives like our Employee Resource Groups (ERGs), internal goals-setting program, Recharge Weeks, Fireside Chats to support career development, and monthly town halls to honor our commitment to transparency and accountability. We take your feedback seriously and would appreciate getting more context if you'd feel comfortable. I’d encourage you to reach out to HRconfidential@diligent.com with more details around your comments. Thank you for your hard work at Diligent, and we wish you the best moving forward.
1.0
May 27, 2022

Turbulence ahead, prepare for burnout

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing people that really care about each other.

Cons

Everything is a fire drill. Targets move every few weeks and there's zero strategic plan in place to support hitting them. The focus is on Sales and M&A activity, not the products themselves, employees, customers or retention. The pace and lack of priority will kill any work-life balance you thought you had. Don't expect to be fairly compensated, respected, or recognized while you kill yourself to meet deadlines. Unlimited PTO is a joke... if you're in any type of support role expect to work weekends, holidays, recharge weeks, sick days, and vacations.

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Diligent Response
4y
Thank you for sharing your perspective. We couldn’t agree more that our people are what make Diligent so special. It is why we are so sorry to hear your feedback and that you haven’t felt supported in your role. We take seriously the concerns you have raised, many of which we have already been actively working to address. For example, we appreciate how fast-paced of an organization Diligent can be as a rapidly growing company, which is why we strive to promote work-life balance in a number of ways. Most recently, we began offering all of our employees two additional weeks of PTO to unplug and recharge. To your point about compensation, we do regularly evaluate our policies and programs to ensure they are competitive in the markets where we operate. We will take your feedback onboard, as listening to the perspectives of our employees is our foremost priority. We would also like to understand how we can better help you. Please feel free to reach out to your ELT member so we can be responsive to your specific concerns. You can also email us anonymously at HRconfidential@diligent.com should you feel more comfortable doing so. Thank you again. -Avigail Dadone, Chief People Officer
3.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

-Market leader with a promising future -Governance is a really interesting space -Talented team, lots of great people -Endless opportunities for professional learning and growth -Leadership team puts an emphasis on integrity, diversity, equity and inclusion -You will not be bored!

Cons

-Poor work/life balance - expect to work nights and weekends due to heavy meeting culture and workload -Everything moves at a very fast pace which inevitably leads to miscommunication and causes extra work -Constant changes in roles and responsibilities -Compensation is not competitive with comparable tech companies

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Diligent Response
4y
We appreciate you sharing your feedback and are glad to hear you feel great about our team, future prospects, and organizational focus on DEII initiatives. We fully agree that working at Diligent is always exciting and we’re gratified to hear you feel like you have runway for growth! We do hear your feedback, particularly about workload and balance. Please know that we continuously strive to improve workloads and be thoughtful about roles and responsibilities. We’ve taken action to make improvements, such as aligning teams in certain time zones, testing different best practices for better meeting management and conducting additional hiring and training. Diligent absolutely is a fast-paced environment, and we want all of our people to thrive and feel supported and recognized. To that end, we regularly evaluate our compensation and benefits packages to be highly competitive in the marketplace, and we are very much committed to continuing to reward our teammates for their immense efforts to drive our company to new heights. You are always welcome to speak with your manager or a member of our leadership team member if you have further thoughts. Thank you again for all of your continuing contributions to Diligent! - Avigail Dadone, Chief People Officer
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