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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      48% would recommend to a friend

      (855 total reviews)

      Brian Stafford

      51% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      855 reviews
      1.0
      Nov 2, 2022

      Sinking ship - run

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some colleagues are genuine and are just stuck in a bad situation. Benefits are on par with market offerings. 2 Wellness weeks given

      Cons

      C-Suite execs come across as disingenuous and operating almost like an exclusive club. The company has grown too large for it's own good, and processes were not scaled to keep up with the growth. Middle management seem to be preoccupied with pandering to C-Suite, and not providing genuine solutions to the problems. Teams leaders within the department that I worked for do not seem to get along with each other, and are basically making it hard for regular employees to do their day-to-day work. The last few acquisitions were not integrated properly systems and processes wise. Instead of using what is best practice, acquired companies were simply made to follow the bureaucratic/archaic processes that had not evolved. Many talents from previous acquisitions left/were let go, and what's left are just regular employees trying to make do with what's remained.

      avatar
      Diligent Response
      3y
      Thank you for taking the time to share your candid feedback and for your many years of service to Diligent. We're glad that you had positive interactions with your colleagues — we agree that our team members around the globe are incredibly helpful and supportive. We’re also glad that you enjoyed the Recharge Weeks and benefits. As we continue to grow, we recognize that our increased scale can create challenges. We are working to evolve, improve and scale processes as well as empower our colleagues to manage and align priorities through tools like V2MOMs (our internal goal setting process). It’s our priority to integrate our solutions and teams as seamlessly as possible so we can bring our unified platform to market. To your feedback on management, we’re sorry to hear that this was your experience. It certainly does not align with the inclusive, transparent work culture that we aspire to deliver to all our employees, and we do take the feedback onboard. We are working to create something that hasn’t been created before, and we have huge expectations for what our team can do in the future. We don’t always get it right, but we work together to constantly evolve and move forward to meet our goals. Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward. - Avigail Dadone, Chief People Officer
      5.0
      Oct 28, 2022

      Great People, Products and Passion for a growing company

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love working for this company. Great people, passion and products. Very open on their growth plans, how the company is moving forward. They put employees first with monthly meeting free day's and two weeks of recharge weeks for all employees to take off globally. Hybrid working model and a supportive culture of promoting team collaboration. Great induction programme and a wonderful new high rise glass office in the heart of Galway city.

      Cons

      Too early to note. Will update at a later stage

      avatar
      Diligent Response
      3y
      Thank you for sharing your review. It’s wonderful to hear that you’re enjoying the employee-centered onboarding program, innovative products and overall work culture here at Diligent! We're also so glad to hear that you’re happy with how we’re progressing and with the expanding list of benefits we offer, like monthly meeting-free days and Recharge Weeks. We agree that the new Galway office is not only beautiful but truly special, and we’re so excited you can enjoy everything it has to offer! We’re glad to have you as part of our team and if there’s anything we can do to support you on your journey with us, please don’t hesitate to reach out. - Avigail Dadone, Chief People Officer
      2.0
      Oct 27, 2022

      Challenging

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging, People, Interesting product. Remote work

      Cons

      Chaotic. Lack of business direction, Expects a lot with low salary, Minimum benefit, Not enough support from manager and HR, Messy system with lack of governance

      avatar
      Diligent Response
      3y
      Thank you for taking the time to share your feedback and for your many years of service to Diligent. We’re happy to hear that you’re finding plenty of interesting challenges, helpful people and enjoying the product and flexible working arrangements. We are sorry, however, to hear your other feedback. As we continue to grow, we recognize that our increased scale can create challenges, but we’re committed to continuously improving. Diligent is always evolving, especially as we continue to integrate our recent acquisitions and bring in new team members. We are working to strike a balance between scaling our processes, our systems and the employee experience. To manage and align priorities, we’ve introduced tools like V2MOMs (our internal goal setting process) and we are encouraging management and team transparency and accountability through Town Halls, Launchpad (our Intranet) and designated Slack channels. If you have specific ideas on how we can improve in this area, we’d love to hear them, and we encourage you to share those with your manager or email hrconfidential@diligent.com. Thank you again for taking the time to share your thoughts and for your service to Diligent! - Avigail Dadone, Chief People Officer
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      ReviewsDiligent reviews

      Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.