Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
4.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Excellent work culture - Exciting products to work on - Driven by numbers and targets

Cons

- The organisation is going through constant change

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Diligent Response
4y
Thank you for your feedback! We’re so glad to hear that you appreciate some of the many aspects that make Diligent such an exciting place to work and further your career. While change is never easy, it is fundamental to how our organization has been able to rapidly grow and scale and continuously meet our clients’ needs. We have made every effort to make any transitions as smooth as possible and always welcome your feedback on how we can improve. We appreciate your dedication and commitment to Diligent and our clients and are glad to have you onboard! - Avigail Dadone, Chief People Officer
2.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Professional work environment. + Good client work

Cons

+ Internal politics + Management needs a rework on several policies

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Diligent Response
4y
Thank you for sharing your feedback. We are glad to hear that you enjoyed certain aspects of working at Diligent and with our clients. We are sorry to hear your other concerns – particularly around our hiring, as we certainly pride ourselves on having a strong and rigorous process to ensure we bring the very best talent into our organization. We hope you shared your feedback with your manager or with HR while you were here. Best of luck with your next step. - Avigail Dadone, Chief People Officer
1.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Apart from the management (VP level), there are nice and pleasant people who work there trying to create a positive atmosphere.

Cons

Management is obtuse, business objectives dumb and not aligned with available resources: no pre-sales, no lead generation, no marketing and limitless processes on Salesforce besides Excel sheets. Obligation to follow their sales methodology under penalty of being sanctioned by your management. Uninteresting work: 70% of the time on SDFC (accounts, leads, opp., pricing, contracts, emails, agenda, notes,...). Only small arrangements, internal politics and pitiful management. Poor integration and no training of new hires.

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Diligent Response
4y
Thanks for sharing your thoughts with us. We certainly agree that our people are what make Diligent a great place to work. We are sorry to hear your other feedback – in particular, around the strategic vision for our organization, which is hinged on driving the greatest possible impact for our clients through best-in-class GRC and ESG solutions on one unified platform. This vision has underpinned all our business activities, including our acquisitions which we are intensely focused on integrating as smoothly as we can. To your point around training, in fact, one of our top priorities continues to be investing in onboarding, as well as training and enablement, to set up all of our teams – including our valued Commercial team members – for success. If you have specific suggestions on ways that we can improve and better support you, I hope you will consider speaking with your manager or ELT member if you have not yet already. Please feel free to email us anonymously at HRconfidential@diligent.com so we can be more responsive to all of your particular concerns. Thank you again. - Avigail Dadone, Chief People Officer
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Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.