Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
4.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

- State-of-the-art Galway offices - Doesn't have a crazy hustle and grind culture - Very nice co-workers and management - Good place to start a tech sales career

Cons

- As with anywhere, salary could be a little higher

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Diligent Response
1y
Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoy the Galway offices, the work culture, and your colleagues. We’re committed to providing a supportive environment where everyone can grow and succeed. We also appreciate your feedback on salary - we’re continually evaluating our compensation and reward structures to ensure they remain competitive and aligned with employee contributions. Thanks again for being part of the team!
4.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great office, events, and culture, relatively high salary, great additional benefits.

Cons

No clear responsibilities, no clear internal processes due to fast growth, poor quality of contractors, constant release deadlines disorient design and development, no emphasis on real user needs, hard to get a promotion.

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Diligent Response
1y
Thank you for sharing your feedback! We’re thrilled to hear that you value our office environment, events, culture, and the additional benefits we offer. It’s also great to know that our relatively high salary stands out as a positive aspect. We appreciate your candid insights about areas for improvement, such as clarity in responsibilities, internal processes, and the challenges posed by release deadlines. We’re actively working on bringing more clarity by implementing structures like OKRs to provide better alignment and focus across teams. Your feedback regarding user-centered design, contractor quality, and promotion opportunities is also incredibly valuable, which we will share with the appropriate teamd to use as we continue to refine our processes. Regarding suggestions for equal salaries across offices and enhanced office benefits, we’ll take these ideas into consideration as we evaluate our global policies. We also recognize the importance of professional events and development opportunities and will explore ways to provide more of these. Thank you again for your thoughtful feedback—it helps us grow and create an even better workplace for everyone!
3.0
Dec 13, 2024

Working at diligent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and training were good

Cons

Career progression not so strong

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Diligent Response
1y
Thank you for sharing your experience at Diligent. We're glad to hear you found our benefits and training programs valuable. Investing in our employees' growth is a priority. We're always working to improve career progression opportunities and would love to hear more about your suggestions. If you're open to providing additional feedback, feel free to connect with us directly at HRconfidential@diligent.com.
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Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.