Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

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Diligent

Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

5.0

Oct 10, 2025

SDR @ Diligent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great place to work remote, Great on boarding, Supportive Managers

Cons

No serious complaints about the business

Diligent Response

7mo

Thank you for sharing your positive experience with us! We’re thrilled to hear that you value our remote work opportunities, onboarding process, and the support from our leadership team. At Diligent, we are committed to fostering a supportive, efficient, and empowering work environment for all employees. Your feedback reinforces the importance of these efforts, and we appreciate you taking the time to share your perspective.

4.0

Oct 8, 2025

Decent introduction to sales

Business development

Recommend

CEO approval

Business Outlook

Pros

Good team to work alongside and a decent introduction to sales.

Cons

Salary and commissions were poor. Management structure was disorganised with staff constantly coming and going.

Diligent Response

7mo

Thank you for sharing the positive aspects of your experience, including the supportive team environment and the valuable introduction to sales. We’re sorry to hear about your concerns regarding salary, commissions, and management structure. These are important areas for us, and we truly appreciate your feedback as it helps guide ongoing improvements. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

5.0

Oct 7, 2025

1

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home Good work place

Cons

nott a lot of new roles

Viewing 76 - 78 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Senior Product Manager

Customer Success Manager II

Business Representative Representative