Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

5.0

Feb 7, 2023

Unforgettable journey

Vice president, technology services

Recommend

CEO approval

Business Outlook

Pros

The best thing was always the people I got to work with everyday. Smart, dedicated people with a great collaborative culture and willingness to share experiences and lessons learned. New incoming leadership teams with good ideas and strong vision Excellent employee benefits with competitive salaries and unlimited time off + international assignments + leadership development and training budgets. I was promoted 4 times during my tenure and also helped to move others up. I feel there was a semblance of a meritocracy.

Cons

We grew very rapidly during my time there and now is / has been the time to restructure and recompose. The business cadence is different and some people are not used to this change in pace. I believe this will smooth out over time.

Diligent Response

3y

Thank you for your feedback and for your many years as a valued part of the Diligent team. We 100% agree that our people are the core of what makes Diligent special, with their diverse expertise, inspiring ambition and eagerness to support fellow colleagues. It’s also great to hear that you enjoyed our competitive salaries, unlimited time off, international assignments and development opportunities. We strive to create an environment where every team member can grow and further their careers. We're so grateful for your contributions at Diligent and for your thoughtful review. We wish you all the best going forward! - Avigail Dadone, Chief People Officer

2.0

Oct 24, 2022

Understaffed

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule as long as you get the job done.

Cons

Not enough people to provide excellent support.

Diligent Response

3y

Thank you for your review. We’re so glad to hear that you value our flexible work policy — we truly feel that great work can happen anywhere, any time. We do recognize that some departments have higher workloads and we’re actively working to correct this by bringing on more team members, improving processes and implementing more training and enablement. We’re a fast-growing company with big ambitions and while we do have an expectation of high performance, workloads shouldn’t be overwhelming. If you find them in any way unmanageable, I highly encourage you to discuss this with your manager or any member of the ELT. Thank you again for being part of our team and if there is anything we can do to better support you, please don’t hesitate to reach out. - Avigail Dadone, Chief People Officer

2.0

Sep 23, 2022

Meh

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Good product and customer service

Cons

Poor leadership on commercial team

Diligent Response

3y

Thank you for sharing your thoughts and your more than five years of service to Diligent! We’re glad to hear that you enjoy working with our product and amazing customer success colleagues. Our vision is hinged on driving the greatest possible impact for our clients through amazing customer service and best-in-class GRC and ESG solutions. However, we are sorry to hear your other feedback and, if you are willing, we'd love it if you could share more specifics with us at HRconfidential@diligent.com so we can figure out how to better support you. Thanks again for being a part of our journey. - Avigail Dadone, Chief People Officer

Viewing 142 - 144 of 854 Reviews

Jobs at Diligent

Senior Manager, Marketing Operations — Systems and Automation

Senior Manager, Marketing Operations — Systems and Automation

Customer Success Manager II

Business Representative Representative

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