Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

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Diligent

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

4.0

Feb 25, 2025

Overall a fantastic company

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Passionate about their products & people Ample growth opportunity

Cons

Lots of change within a short time span Need for 24/7 availability - rotating rosters Fully remote due to no complete office at the time

1.0

Feb 24, 2025

Stay clear

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It used to be good before they started replacing everyone with cheaper labour abroad. Good team in Galway

Cons

Executive team are a disaster. Have no clue what's going on, constantly changing priorities, not replying to stuff, replacing everyone they can with cheaper labour abroad. You can't trust the leadership above the director level. They'll tell you one thing and tell a colleague another. VPs preventing leaders from interacting with skip level managers for their own political purposes. Have no communication skills at all. Discriminatory, I could go on and on. Stay clear. Its a pity a few executives can ruin it for so many. And this is coming from a high performer per company's own ratings, not a disgruntled employee on a pip or something. They can't manage out problem employees and let colleagues suffer for it but let great people go and don't give enough headcount for teams. It's a constant squeeze for resources. And the worst thing is they clearly don't care and have let things deteriorate. Just look at the other reviews recently... At this point I am presuming the plan is to just let natural attrition decrease headcount...

2.0

Feb 20, 2025

Legacy products, poor culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some nice people, strong board portal product

Cons

Companies die after being acquired, the talent leaves then the product gets sunset. Very numbers based.

Viewing 178 - 180 of 854 Reviews