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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,184 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Oct 18, 2019

      Better opportunties elsewhere

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good consistent pay, thats about it.

      Cons

      Very soul sucking work. This place shows you what you don't want in a job.

      2.0
      Oct 16, 2012

      Horrible pay and management while working there

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      they tried to sugarcoat the job with plenty of free stuff, and food. Benefits

      Cons

      management lies to employees and the pay is sub par for other competitive call centers in the area

      2.0
      Aug 11, 2012

      Mixed Feelings

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with and great cardmembers to interract with daily while handling their financial concerns.

      Cons

      A lot of micromanaging and very subjective with reviews. This company rates your interractions with cardmembers frequently and grades them subjectively. What constitutes as a "great call" today may not tomorrow. If you like being Overly critiqued (even in front of your peers)...this is the job for you. When u turn your back, there will be someone sitting there listening to your every word while you are on the phone! Eerie! Everyday u will be told what you need to improve on and the data they measure your performance on is very inaccurate.They go through employees. Work there and you will see why

      Viewing 4966 - 4968 of 5,184 Reviews
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      ReviewsDiscover reviews

      Glassdoor has 5,595 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.