Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Aug 23, 2012

Good place for a short-term job, not good for a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good especially the paid time off, you start out with 20 days. The training is great, really prepares you for what you'll be doing. Co-workers are great as well as management.

Cons

Its a call center so there is a constant flow of calls coming in, never a break between calls. They keep changing how much incentive you earn, keeps getting lower. Recently began a new customer service requirements for representatives to follow, which I did not agree with.

3.0
Aug 22, 2012

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice team environment and defined policies. Good benefits.

Cons

Don't always hold employees accountable as they should.

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits from day 1 Employee Discover Card Recognition

Cons

Lack of communication from Management Favoritism by race..... Empty promises about raises, incentives Misinformation in training about required weekends(told 50%, now more than 75%) "pass the buck" mentality

Viewing 4999 - 5001 of 5,181 Reviews

Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.