Discover reviews

4.0

69% would recommend to a friend

(5,173 total reviews)
avatar

Michael Shepherd

65% approve of CEO

47% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 17, 2012

Dynamic and fast-paced

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and people keep make this a great place to work. Emphais on Employee Oppions and a policy of promoting from within are also noteworthy.

Cons

Workload can be challenging at times. Technology is behind comptitiors in the marketplace both in operating systems and productivity applications.

3.0
Aug 23, 2012

Good place for a short-term job, not good for a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good especially the paid time off, you start out with 20 days. The training is great, really prepares you for what you'll be doing. Co-workers are great as well as management.

Cons

Its a call center so there is a constant flow of calls coming in, never a break between calls. They keep changing how much incentive you earn, keeps getting lower. Recently began a new customer service requirements for representatives to follow, which I did not agree with.

3.0
Aug 22, 2012

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice team environment and defined policies. Good benefits.

Cons

Don't always hold employees accountable as they should.

Viewing 5146 - 5148 of 5,173 Reviews

Glassdoor has 5,583 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.