Discover reviews

Not innovative, little flexibility for remote work, very slow decision making, bad bonus structure. Since the new CEO took over, there were many leadership changes whichi in turn forced good long term employees out. Now it is utter chaos. A lot of progress over the years has been reversed. The head of HR comes from McKinsey. He is a management consultant who does not have a clue about managing people and how to run business in real life. The head of our department does not spend time with employees. A lot of emphasis now on Compliance, but I don't think they hired the right people. New management is siloed and detached from reality. Overall, Company culture is eroding.

Benefits are sketchy for older workers starting there. For instance a formula had to work a number of years before age 50 I think it is to be eligible for retirement insurance. There is no retirement plan for new employees. Retirement pay for existing workers was frozen a decade ago so doesn’t increase. After 10 years of service benefits don’t increase as much. Even less so for 15 and twenty years service. The HR doesn’t tailor benefits for employee sectors like tech to be competitive with other tech companies yet want to recruit the best and brightest tech. Discover doesn’t let eligible employees keep their company policy and get Medicare Part B. Would save Discover a lot of money as Medicare is then primary. Nor does HR offer any group Medicare supplement plans. The dental insurance even the premium plan only allows x-rays once a year.