Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 53 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 42 reviews)); "Colleagues and company is good" ((in 39 reviews)); "The team was great and very easy to pick up hours." ((in 29 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 60 reviews)); "long hours and too many audits" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 11 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jul 20, 2025

Unhealthy Place that Drains you

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

- Salary is on time - Basic training provided - Diverse coworkers

Cons

- Unfair pay based on random group assignment - Favoritism everywhere - Management ignores emails and concerns - High stress, no support - Constant resignations - Emotionally draining work environment

1.0

Jul 18, 2025

Not a place to have future

Cargo agent

Recommend

CEO approval

Business Outlook

Pros

Able to chill after work. As long as you finish your work, they won’t disturb.

Cons

No promotion at all. Honestly too much racism. They don’t look at your certificates at all. They will treat you base on your position

2.0

Jul 15, 2025

Bad place to learn and grow.

Office cargo agent

Recommend

CEO approval

Business Outlook

Pros

1. Slack workplace environment, anytime can go drink kopi. 2. Decent starting salary.

Cons

1. Other then 13th month, no other bonuses/ profit sharing/ increment. 2. Toilets are disgusting, pee constantly on the floor, always smells bad. 3. Management not attentive to staff. 4. Bad work life balance, due to the shift work requirements, no time to meet friends, especially when you are working on weekends. 5. Always lacking manpower, constantly pressured to OT even when you have plans on that day. 6. No career progression, people working here 10-20 years still doing the same thing.

Viewing 76 - 78 of 1,282 Reviews

Top companies for "Compensation and Benefits" near you

American Express Global Business Travel

3.6★Compensation & Benefits

arrivia

3.6★Compensation & Benefits

Hapag-Lloyd

3.7★Compensation & Benefits

Celebrity Cruises

4.0★Compensation & Benefits

Jobs at Dnata

Dnata

Dnata reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unhealthy Place that Drains you

Not a place to have future

Bad place to learn and grow.

Top companies for "Compensation and Benefits" near you

Jobs at Dnata

Dnata reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Dnata reviews FAQs

Jobs at Dnata