Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 39 reviews)); "Communicative and great colleagues :)" ((in 37 reviews)); "The team was great and very easy to pick up hours." ((in 30 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 56 reviews)); "long hours and too many audits" ((in 26 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 17 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

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Dnata

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,282 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 19, 2025

Shift Pattern was horrible

Cargo agent

Recommend

CEO approval

Business Outlook

Pros

Ability to do a lot of overtimes

Cons

Horrible shift patter for a job that needs a lot of concentration.

5.0

May 15, 2025

Good Company

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Work from home, and friendly environment

Cons

Low compensation since the company is not competitive

1.0

May 12, 2025

Stay clear

Compliance technician

Recommend

CEO approval

Business Outlook

Pros

Mon to Fri -weekends off Some nice colleagues

Cons

Badly managed Management - unprofessional attitudes Lots of back stabbing Lack of understanding Minimum training - unwilling to share-only when suits

Viewing 91 - 93 of 1,282 Reviews

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Dnata

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Shift Pattern was horrible

Good Company

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