Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 58 reviews)); "Early shifts and long hours" ((in 24 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 18 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 26, 2020

If I were the CEO I would be embarrassed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Only tickets discount for Emirates flights, few good people on the way

Cons

Lack of communication, organization, competence Bad management, too much of politics, groups, bias and unprofessional behaviour If you want to be treated as every employee should you need to suck up to team leaders Local staff doesn't lift a finger to do something, to put it bluntly - danglers!

5.0

May 26, 2020

About Work Environment

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Dnata work environment is friendly and supportive. Job security is also there. There are lot of learning opportunities given. Family discounted tickets (worldwide).

Cons

Career growth is average. Medical benefit is also average

5.0

May 20, 2020

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice environment friendly opportunities cool

Cons

Nothing Nothing nothing nothing nothing

Viewing 1120 - 1122 of 1,283 Reviews

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Dnata reviews

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If I were the CEO I would be embarrassed

About Work Environment

Production supervisor

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