Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 51 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 48 reviews)); "Ticket benefits are good and growth" ((in 38 reviews)); "Colleagues are nice if they are same level as you" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 55 reviews)); "long hours and too many audits" ((in 26 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "Bad middle and upper management." ((in 8 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 14, 2025

Good company

Cargo agent

Recommend

CEO approval

Business Outlook

Pros

Opportunities and many locations to progress

Cons

None they do their best to be efficient

2.0

Mar 12, 2025

Don't work for them

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salary is coming on time last Friday in the month.

Cons

Working mainly weekends, they split also very often your free days. They are very strict regarding the time. The amount of calls is tremendous, you are barely hanging off one call the next comes, for such numbers of calls the working time should be maximum 7 hours with one hour break and the salery should be much higher because of the working shifts (1 and 2) and weekends. Only if you are desperate take this Job. I'm through them outsourced for Emirates contact centre i do all the job for Emirates but have zero emirates benefits. Shame on them.

2.0

Mar 12, 2025

Could be better

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

Great people and work is enjoyable

Cons

Alot of management up top that are clueless to the work

Viewing 115 - 117 of 1,283 Reviews

Top companies for "Compensation and Benefits" near you

American Express Global Business Travel

3.5★Compensation & Benefits

arrivia

3.6★Compensation & Benefits

Hapag-Lloyd

3.7★Compensation & Benefits

Celebrity Cruises

4.0★Compensation & Benefits

Jobs at Dnata

Storeroom - Receiving Clerk

Dnata

Dnata reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Don't work for them

Could be better

Top companies for "Compensation and Benefits" near you

Jobs at Dnata

Dnata reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Dnata reviews FAQs

Jobs at Dnata