Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 48 reviews)); "Ticket benefits are good and growth" ((in 44 reviews)); "Colleagues are nice if they are same level as you" ((in 38 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 56 reviews)); "long hours and too many audits" ((in 27 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 15 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

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Dnata

Dnata reviews

3.1

54% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

1K reviews

2.0

Jul 26, 2019

Short shifts

Passenger services agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible with swapping shifts.

Cons

No social life. Not much of a turnaround between shifts. Most shifts are 4 hours

3.0

Jul 20, 2019

Flight Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Grade 7 pay for a job which has no responsibility at all.

Cons

Since it has no responsibility, you learn zilch.

2.0

Jul 14, 2019

Resource Allocator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good steeping stone for aviation industry

Cons

Big organization but with primitive work processes. Poor working conditions. Majority of senior staff with over 20-30 years of experience with strong resistance to change. Always blame culture for failure.

Viewing 1171 - 1173 of 1,282 Reviews

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Flight Officer

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