Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 39 reviews)); "Communicative and great colleagues :)" ((in 37 reviews)); "The team was great and very easy to pick up hours." ((in 30 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 56 reviews)); "long hours and too many audits" ((in 26 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 17 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

May 30, 2019

Avoid at all costs.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros I can think of.

Cons

Rude, condescending and deceiving staff. Staff are aggressive and don’t know how to deal with issues.

4.0

May 26, 2019

TECHNICAL SERVICE (ELECTRICAL)

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

dnata is GROUP OF EMIRATES(Govt), The work environment is very good, they provide all the facilities what we are expecting. and no more pressure will come to staff. TAX-free salary, Our 'Vision' is to be the world's most admired air services provider. Our Mission is to deliver the promises its customers make. 'Values' are sharply focused on safety, being performance driven, service excellence, delighting customers, and crucially, imagination and respect.

Cons

overall good except promotion & salary increments

2.0

May 15, 2019

CSA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great colleagues Flexible working hours Work in a team

Cons

Poor management Benefits loss due to cost management Low career progression Low basic

Viewing 1186 - 1188 of 1,282 Reviews

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Avoid at all costs.

TECHNICAL SERVICE (ELECTRICAL)

CSA

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